Eurolec DW004

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  • November 22, 2004 at 12:42 pm #120006
    nessy
    Participant

    Re: Eurolec DW004

    Thanks for your speedy response kwatt.
    I don’t much like the price though..! I’ll try the manufacture’s sense of duty as the machine is only one month out of warranty…
    Wish me luck, otherwise I’ll get back to you regarding for some advice re a DW with a little better quality in the build.
    Thanks Again
    P.s
    What sort of card is this please? would it be fixable. I have been used to pcb repair to component level, but of course information is required about the board to start with…I suspect that may not be available.
    Paul

    November 24, 2004 at 5:11 pm #120007
    nessy
    Participant

    Re: Eurolec DW004

    An update Guys, Manufacturer agent has agreed to fix the Dw under warranty and that should happen on Friday.
    Thanks everyone who found the time to reply to me on this forum
    Cheers
    Paul

    November 30, 2004 at 7:36 pm #120008
    nessy
    Participant

    Re: Eurolec DW004

    😥
    Hi, Well no one turned up to fix the DW,didn’t even have the courtesy to call to say they wouldn’t be arriving…waited in all day.Am I just being picky, or is this service standard acceptable?

    November 30, 2004 at 7:53 pm #120009
    kwatt
    Keymaster

    Re: Eurolec DW004

    Hi Nessy,

    No it’s not acceptable at all. If you’re not going to make a call the least you can do is inform the customer as soon as is humanly possible, sadly that often isn’t until you actualy realise or are told that there is a problem. 😕

    Eurolec service is dealt with by agents for Anglo Iberian Services mainly to my knowledge and you can get them on 01245-320992. If you call and ask if the call was logged through them they should be able to provide you with the number of your local repairer. If you get any real hassles ask to speak to Terry Ellis who should be able to resolve it for you, if they have the call of course.

    Hope that helps a bit.

    K.

    November 30, 2004 at 8:56 pm #120010
    nessy
    Participant

    Re: Eurolec DW004

    Thanks again, I’ll follow this up.
    Cheers!

    December 8, 2004 at 2:06 pm #120011
    nessy
    Participant

    Re: Eurolec DW004

    Hi KWatt…
    The saga continues. Can you give me an idea of price for the membrane keypad for this DW please? It looks as if that’s flakey too…! 😕

    December 8, 2004 at 2:19 pm #120012
    kwatt
    Keymaster

    From memory Nessy they’re about £20-30. 😕

    K.

    February 21, 2005 at 2:22 pm #120013
    admin
    Keymaster

    Re: Eurolec

    eurolec service is 01245 321111

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