Europart Maddocks

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #5299
    Martin
    Participant

    Over the weeks of reading these threads I picked up the fact the Maddocks were still alive and kicking, ‘rebadged’ now as Europart Maddocks. When I first started on my own in 1973, HT Maddocks & Son Ltd was where I got all my spare parts from (well almost all). Did a good trade with them and I even got a genuine Maddocks 12inch Ruler as a freebie! I still have my ruler today and use it every once in a while (that’s around 30 years old now and worth a bit!) but I closed my account with them long ago.

    So today I thought I would give them another go, see what they have to offer so to speak, signed up another 30day account. I spoke to the young lady in Pontypridd (sweet lady) She said in here fantastic Welsh accent “Ooooh! theres lovely isn’t it, I’ll be dealing with your account, so I will, what can I ‘elp you with?” When I asked for a password for Internet spares ordering it was “Ooooooooh Password is it? let me read this to you, the instructions like!”………..Bless her heart.

    Such a friendly attitude was gratefully received by me I can tell you. I hope we can be good trading partners again (there’s luvly!)

    Martin

    #110443
    Penguin45
    Participant

    That’ll be Peggy then (pronounced Peh – ggy). There are times I think I buy stuff from them just to listen……..

    Very good prices on German parts, if a slightly limited range.

    Never did get the internet bit working though.

    Penguin.

    #110444
    Martin
    Participant

    Europart Maddocks

    Penguin45 wrote:Never did get the internet bit working though.

    Their Internet site is fine and you should be able to get it going. The benefit is that shopping is slightly cheaper from them via the Internet. Peggy is no expert unfortunately, but could put you through to their IT bloke for them to help get you on line.

    Their 1603071 armatures are still in stock at £25.04 (or barter for 2 Welsh Lambs and a bunch of Daffs!)

    Martin

    #110445
    Dave_Conway
    Participant

    Re: Europart Maddocks

    Martin wrote:Their Internet site is fine and you should be able to get it going.

    Do you think so ? Personally I find it horrendous, even on broadband it takes an age to load, if you want to see a picture it doesn’t open a new window so you have to use the back button to return to the section (takes ages to load again 🙄 ), no indication of stock levels, and it’s written using Actinic Catalogue software which IMO has the worst shopping cart known to man.

    martin wrote:Their 1603071 armatures are still in stock at £25.04

    See my post in the “obsolete” thread, cheaper from SEME 😉

    Dave.

    #110446
    Martin
    Participant

    Re: Europart Maddocks

    Dave_Conway wrote:See my post in the “obsolete” thread, cheaper from SEME 😉

    Correction! Peggy from Maddocks just phoned to say, “Unfortunately, Hotpoint tell us these Armatures are obsolete, so we cannot supply you!”

    You are also correct about their website, it is a bit…eer……WELSH!

    Martin

    #110447
    Tinhips
    Participant

    If you need the part in a hurry Maddocks have a trade counter on the Airfield industrial estate at Christchurch, Trading as Ashcroft Agencies Ltd. Which includes a good stock of industrial cleaner motors and parts.
    Tel;- 01202 499149/499945

    #110448
    Ralph
    Participant

    Re: Europart Maddocks

    We use Maddocks mainly for miele and hygena parts
    Dennis and Rob are both very helpful
    Next time you call, ask Peggy to send you the new disk
    its very good

    #110449
    Dave_Conway
    Participant

    Re: Europart Maddocks

    Ralph wrote:Next time you call, ask Peggy to send you the new disk
    its very good

    I will, I just hope it’s better then the last one, which was worse than the website and that’s pretty awful IMO.

    Dave.

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