ewd1409i dead

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  • #59435
    dopper
    Participant

    the on/off light is on and you can hear a click from the control but no display and nothing works
    anyone help
    dop

    #338171
    Martin
    Participant

    Re: ewd1409i dead

    What’s the make of it and I’ll look it up for you? 😕

    Edit: Since found that it’s an Electrolux but to save all the aggro it would have been handy if you’d posted both MAKE and model no…:rolls:

    I should think that it’s likely that the door interlock has blown the main circuit board? You’ll need to yank out the board and inspect it for blown tracks to be sure. 😉

    #338172
    dopper
    Participant

    Re: ewd1409i dead

    cheers sorry its e/lux will take a look, pricey i bet

    #338173

    Re: ewd1409i dead

    Ask customer if they turned it off when it was still spinning. Apparently this kills the board :rolls: . Great design, eh?
    Mike.

    #338174
    bigchrisoioi
    Participant

    Re: ewd1409i dead

    normally if it in Lux,AEG, ZAN it will need a power PCB, display interface, interlock , and after all that you will get a E31 fault, u will need an pressure switch…..if it also has a DC motor , u will need an invertor…..to be honest, if it aint on insurance, ure customer might as well buy a new one!…….

    #338175

    Re: ewd1409i dead

    When the interlock goes, I think you still get a display showing, even if the board has gone down with it. Start / pause would be flashing too. This sounds more like a power supply gone within the board, possibly a large capacitor.
    If under 2 years old tell the customer to go and have a moan at the retailer / manufacturer.
    Mike.

    #338176
    gandh1
    Participant

    Re: ewd1409i dead

    emw wont repair the main pcbs for these btw, its a diy job or new one direct from lux with trade disc.

    you could write it off but customer is entitled to decide whether to spend £250ish on the repair or £675+ for a replacement spec machine.

    hence all spare part prices will be relative…

    as for lux after sales, meh. if it was a comet/currys/jl/developer sale then bend the ear so far back itll break, if its a pleasant indie retailer, be nice to them, its not their fault, and they will do what they can

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