Expensive Mistake.

[Penguin45]

Went to a WMA36 on Tuesday – dead. Exploded computer, went for the doorlock, found large hole in door seal adjacent to it. Quoted lots of money for the job and duly stuck in a new board, lock and gasket. I even took the trouble to make up a drip cover for the door lock whilst I was at it. Fired it up, taught it what sort of washer it was and away it went.

Went back to it today – dead again, computer board exploded…… (I knew there was a reason I carry two of these……). Further investigation revealed a live feed to the armature with its insulation chaffed through, right next to an earth wire with the insulation chaffed through. This was on the front of the tub, between the two tie-off points. The ties weren’t even pulled tight, so the wiring could slip back and forward with the movement of the tub. Using best automotive practice the loom is now bundled and secured tightly to the tub front.

Just for info really as this was very awkward to spot.

I think Tony_EMW is due a parcel next week 🙂

Cheers,
Chris.

[goosegreen]

Re: Expensive Mistake.

Dropping a ceramic hob glass as I got it out of the van
I could have cried!

[Bryan]

Re: Expensive Mistake.

Penguin45 wrote:Went to a WMA36 on Tuesday – dead. Exploded computer, went for the doorlock, found large hole in door seal adjacent to it.

Jimbo2207 mentioned something similar in a post last weekend when he said “it`s always the motor” despite appearing to be door interlock problem.It`s in general trade forum……dear BSH man.

I`ve twice quoted for PCB and interlock replacements on WMA`s in the last month but perhaps fortunately I never got the go ahead.
Very useful info. and obviously an area to be very careful when diagnosing fault/remedy.

Bryan

[andy2]

Re: Expensive Mistake.

I have had loads of problems with faults caused by the chafed / broken wiring on WMA’s. Most of the time it is due to hotpoint engineers not replacing all the tie wraps when they have replaced the tub (bearings). Its the first place I look for a problem / cause of a problem on these M/C’s.

Andy

[Phidom]

Re: Expensive Mistake.

I recently put in a question in the Trade Spares page about a Miele ceramic hob. I eventually just passed the query over to the local Miele specialist, who quoted something like £500 for a new hob glass 😯 It seems the customer for this item was not the house owner but a workman who had been in the house doing a job and inadvertently stood on the hob 😈

[goosegreen]

Re: Expensive Mistake.

Thanks Phidom

That makes me feel much better as the glasss I dropped cost £125+.
£500, I think I would have topped myself

Goosegreen

[Dave_Conway]

Re: Expensive Mistake.

Along the lines of Phidon’s post…

I had an email today from a company that wanted a price of both doors on a Zanussi fridge/freezer and the door for a Hotpoint washer/dryer both which they had damaged while carrying out work in a customer’s house.

Washer/dryer, no problem, about £15 for the inner and outer frame.

Zanussi fridge/freezer.. freezer door £127 ex VAT, fridge door.. obsolete 😯

I bet the guy(s) who did the damage got a slapped wrist to say the least 😆

Dave.

[cornwell40]

Re: Expensive Mistake.

As with Penguins post, I had the same thing about a year ago (I think i put up a post) luckily we had so many written off WMA cash calls( usually bearings) where they wanted a new machine that we have a few s/h boards kicking around for testing, so it doesnt hurt as much when they go pop while you’re ordering the new one 😉

Mosy expensive cock up was a Stoves b.u double oven job last year. Couldn’t get the thing to come out of auto although power hadn’t been off.
Cost around £100 and turned out to be the travel on one of the buttons,
even though they all seemed ok after I swapped them around.
Doh!!!!

Tony C

[Author]

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