F&P smart drive 700 – error 00010000

[gabe]

Hi,

I’m new to this site. I posted the below in the UK forum, but i’m not sure if it should have been posted here since i’m in Aust.

I have a F&P smart drive 700, I think the model # is GW700. Well, the machine developed a problem last night.

The machine fills with water, proceeds to wash okay until its time to drain the water and rinse. Once on the rinse LED it drains about 75{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} or so of the water then stops, no sounds for about a minute, then one lone LED remains lit on the display together with a repeating Beep. The lit LED is represented by a “1” in the following string of 8 LEDS on the display reading from left to right. Lit LED = 00010000.

Any assistance that anyone can provide me in diagnosing this problem would be greatly appreciated.

Thanks in advance.

[Penguin45]

Re: F&P smart drive 700 – error 00010000

Tricky one……. It indicates a sequencing error between the pcb’s. Easy advice is to unplug and wait, then try again. If it repeats, it is suggested that you use your manual to go into diagnostics and turn off the auto restart facility. Next time it stops, it will show a different code which we may be able to work with.

Penguin45.

[gabe]

Re: F&P smart drive 700 – error 00010000

Hi Penguin45,

Thanks for your reply..

I have tried switching the machine off at the power source to let it “rest” for a while (5-10mins). However, the problem repeats when power is restored.

I’m not sure which manual you are referring to for directions to enter diagnostics and turn off the auto restart facilility. The only manual I recieved with the machine is a simple user-manual. It does not refer to dianostics.

Could you please provide me with direction on how to enter/use diagnostics?

edit: sorry, I saw the sticky after my reply which advises how to enter the diagnostic mode, but I dont know how to turn off the auto restart facility.

[Penguin45]

Re: F&P smart drive 700 – error 00010000

To turn off auto restart, press and hold Temperature Down, then press Power. You should get two beeps. Press Water Level Down to turn restart on and off. Low Water Level lamp will be off when restart is turned off, lit when it is on.

Penguin45.

[gabe]

Re: F&P smart drive 700 – error 00010000

Thanks Penguin45.

I had a closer look at the machine last night after work. It seems the machine is happier when operating from a cold start when pumping water. Then becomes uncooperative after a few minutes of operation. So I took the small front inspection panel off the machine to look inside.

What I observed after a number of machine turn-on/turn-off/wait for it to cool down cycles was the water pump gets hot. Too hot to touch for more than a couple of seconds and the pump stops operating after running for more than say about 10-20 seconds, even though it should still be running based on function the machine is performing (eg rinse/ spin). I don’t know how hot the pump is supposed to get during normal operation. So while it may seem to me that the pump needs replacing, I might be barking up the wrong tree.

Any thoughts…. should the pump become as hot as I described. If a hot pump is abnormal and requires replacement, how do I access it (eg lay the machine front side down onto the floor and replace the pump from the underside of the machine). Are there any special techniques I must observe, or is it simply remove pump mounting screws => remove pump => fit new pump => fit pump mounting screws?

If the heat is normal any ideas where too from here?

Thanks in advance for your help.

[Penguin45]

Re: F&P smart drive 700 – error 00010000

Has everybody got a pump fault this week? 😀

Pump should get warm over a period of minutes of operation – it should never get hot. If it get’s hot, the TOC (cut-out) will activate and shut it down. If it gets hot very quickly, it’s probably about to go pop, so stop now and get a replacement organised.

Pump is a twist fit from underneath and there is a locking tab to release as well. Drain the machine first and pull the plug.

Penguin45.

[gabe]

Re: F&P smart drive 700 – error 00010000

Yep, seems to be faulty pump week!

Thanks for your help Penguin45. I’ll pickup a replacement pump today. Lets see how it goes.

Thanks again.

[gabe]

Re: F&P smart drive 700 – error 00010000

Hi All

Update…..

I’m very happy to advise that the replacement pump motor did the trick. The washing machine is happy again!

Many thanks Penguin45 for all your help, it is greatly appreciated!

[Author]

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