Fridge freezer fishy smell

[sussexBG]

Afternoon all,

I had a call out this afternoon for a hotpoint fridge freezer just over a year old, the customer is describing a fishy electrical burning smell, I could smell a slight smell but not one that I would associate with electrical burning,

I carried out all electrical safety tests and the IR tests came back at over a 1000m ohms between L and E and N and E,and the continuity tests at 0.06 ohm the loop imp test came back at 0.24 which is fine.

So I proceeded to go through every component and found no burning or tell tail signs anywhere. They customer who’s friend was present even asked him to smell and he said he couldn’t smell it either. So after checking and metering every component and visually inspecting the board and comp terminals I still could not find anything. I advised the customer to clean it out cut a lemon in half and put some bi carb inside to try and collect the smell. The customer calls back 2 hours later saying he’s not happy

My point is that this smell started 3 weeks ago and the customer only raised the job today and I attended it today. Surely if it was an electrical fault I would have seen it in the readings or visually in the cabinet or components? Please help me here guys as I don’t want it escalating into an issue!! Thanks in advance gentlemen.

[Cras]

Re: Fridge freezer fishy smell

My money would be on the compressor drain tray ,been to two in the last few weeks. With exactly the same symptoms as your s ,removed and a good clean out with a bleach solution and clean drain line cured mine

[sussexBG]

Re: Fridge freezer fishy smell

Thanks for the quick reply I did notice the stagnating residue in the back and the customer also has a mouse problem. The thing that is making matters worse is that it’s an insurance job and I think he’s a chancer trying to get a machine that’s just out of warranty written off. Which will go against me on the grounds of firstly a recall possibly a complaint followed by a BER which will all go against my figures. Every day I give 100{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} to my customers and calls at the expense of my free time with my family bearing in mind that I’m only 24 I feel that I’m more focused than most!

it’s these kinds of people that make this industry demoralising

[Martin]

Re: Fridge freezer fishy smell

I noticed the absence of a model number in all this. 🙁

Would it be a Quadrio by any chance?
FF4DK
FF4DX
FF4DKTVZ
FF4DSB
Or FF4DXTVZ.?

[sussexBG]

Re: Fridge freezer fishy smell

FF200e Martin

[madangler1]

Re: Fridge freezer fishy smell

Ff200 is an older model now well over 3 years since production. If its a frost free check behind the fridge multiflow it possible some one has spilt something and it ls gone down behind.

Few years ago I had a ff with a bad fish smell that would come and go. Several engineers had been and no one could find it.

In the end I removed a small plastic vent it it had at the top of the fridge that had a polystyrene moulding behind it to direct airflow and it was stinking. No way anything could have been spilled up there but it had obviously absorbed something.

[Author]

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