I have the above GE American Freezer. The water was freezing at the water outlet and so I couldn’t get either water or ice as the mechanism had frozen. When defrosted and restarted, it was ok for about 5 days. But now, (by forcing it when it was frozen), we have broken the mechanism that you put the glass against to get water or ice. Two questions: 1, any idea what part is required for the water mechanism? and 2. why is it freezing up? I just put a new PCB board in last year so I am disappointed the appliance is proving troublesome again. Everything else in the fridge and freezer is working as normal. Thanks