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Re: Good reason for not giving away information…
maltheviking wrote:As an extra to the title of this subject, can I suggest that we all don’t leave part no’s of parts we have fitted to appliances with the customer, it’s so easy for Joe public to go onto the internet and get a price.
How very true Mal, I was caught out in the same way recently fitting a fan element to a Whirlpool oven (genuine part even) charged her £35 for it and she said Shop@ was selling the same element (481981728859) for £20….!!!!
She wasn’t best pleased and I was more than P****d off too 👿
I now write the part numbers only on my copy of the invoice to avoid future clashes. :rolls:
Re: Good reason for not giving away information…
Have a look on Ebay Martin, the shop is competative but not the cheapest by far.
K.
Re: Good reason for not giving away information…
tonyfereno wrote:to mal the viking
i know what id do mate take the family in for a banquet and tell them to knock it off what they owe you 😯Funny you should say that it did cross my mind as plan A, unfortunatly iv’e been gazumped, the cheque arrived this morning 😀 😀 😀
Re: Good reason for not giving away information…
We give all our parts their own bin numbers not that we have something to hide, it makes it easier to keep stock record in stores and we know where the part is and tells us if it has been signed to a job, used or not used. A lot less confrontational.
Andy G.
Re: Good reason for not giving away information…
Perhaps this may be considered as such…
Scroll down a bit and hit play, wait for it to load (ages) 😉
There’s more if you follow the links.
Dave.
Re: Good reason for not giving away information…
Dave_Conway wrote:Perhaps this may be considered as such…
Scroll down a bit and hit play, wait for it to load (ages) 😉
There’s more if you follow the links.
Dave.
10 out of 10 for the site! :rolls: must be working on small margins 😯 and what about a gtee. when the parts are not fitted correctly? maybe we should all give up in this business and let the “destroy it youself” brigade carry on a kill themselves 😕 it will at least help the pension system
Re: Good reason for not giving away information…
WARNING- Rant In Progress!
Oh yeah, we’re so bad, we give away so much information that we’re destroying the trade! :rolls:
We’ve (I’ve) always taken the line that we should charge a competitive, but not stupidly low, price for spares and be backed by good customer service and a waranty. That we should always draw a halt to blow-by-blow accounts of how to do a job and the stick I’ve taken for that is unreal, primarily from half a dozen people or less.
Now, all I’d ask of you is to go give this guy the same stick you’ve given me please, his email address is right there and there’s a host of others that you can have a go at whilst you’re about it. Either that or give it a rest please.
As for a warranty or whatever, what does he care, he’s flogging stuff on Ebay and hasn’t even invested in a decent site to flog the parts or offer advice. Hell, he even uses Google Video and You Tube to distribute the videos, so he’s not even prepared to pay for the bandwidth to do that.
So please, the next time anyone fancies having a go at the advice given on UKW or the prices of parts on here, do your research before you shoot off your gob eh? 😉
And finally, let me ask you this, what has this dude (or any like that) ever done for the industry as a whole, or put back into it? At least we try and sometimes it feels like all we get is slated for doing just that!
We work damn hard at this, insurances, ISE, UKW, advice, help, networking and all the other bits and bobs we do for people (repairers) for, basically, SFA monetary return and, when I get stick over stuff like this, it sticks in my craw a bit.
I’ll shut up now. For a while at least.
K.
Re: Good reason for not giving away information…
Nicely put Ken but you find this a cyclic arguament that comes around like the seasons and we tend to get wind of it via third parties 😕
Greg
Re: Good reason for not giving away information…
1200 odd trade members.
Public forums run by 6 (six) regular posters.Says it all really.
We have people on this site who virtually run their business from the trade forums. Input – nil. Out-take – 100{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d}. Half the time, they can’t even say thanks. People who won’t shell out £20 for a TDS disc – a staggeringly comprehensive technical resource for the worlds largest manufacturer. People who can’t be ar*ed to read the Error Code thread. People who don’t even realise there’s a “Search” facility.
This is a unique resource in the whole world. Almost everything is here. If it isn’t, someone knows and will tell you. Or some bl@@dy Mod or Admin who’s done 10 hours work already will go and find out for you. For free. It’s all for free.
But.
Tell a public poster that he needs to adjust the tension on his left hand flugelhorn sprocket, whilst upping the flow rate on his variable flow popcorn maker and the bl@@dy sky falls on your head. I’ve had it up to here with it, personally.
The Public Forums are what keep UKW afloat. They keep the page views up, they attract the advertisers who contribute the funding for the running costs. Oh, didn’t anyone realise? It does actually cost money to keep UKW online……
Everybody enjoying the way that the site zips along at the moment? Anybody noticed the forum a bit lower down that says “Subscribers”? That’s the little “club area” where the believers, fanatics (or visionaries) gather – and we pay for the priviledge……. We did buy the rest of you a new server with our subscriptions.
I think there was a point to this when I started…… Oh yes. Information. We leak out specific answers to specific problems, regularly. The trade members can’t use the “search” facility, so what chance have the Public got? They just keep asking the questions.
Oh, and there is no truth in the rumour that a Fisher and Paykel hit squad is out to get me because of the Oz Forum.
I’m off to bed, before I start being really rude to individuals.
Chris.
Re: Good reason for not giving away information…
If anyone`s interested , here`s my reason for not posting on the public forums.
For me this is still a safety issue. If a person does not have a meter to check appliance is isolated before carrying out a repair , then it`s dangerous IMO.
eg – Beko cooker needs a fan oven element replaced , advice given that it`s a screwdriver job and access from the rear….and make sure the power is off. DIY`er switches off double pole cooker switch but unfortunately switch is faulty and only isolates neutral.Now the clock on his cooker has gone off , he thinks he`s safe to proceed and he has no other means of testing.
To me it doesn`t matter how unlikely this scenario is , I certainly wouldn`t want to be the professional who told him it was a simple screwdriver job if he touches that live terminal block.
Don`t know if there would be any legal repercussions from the above incident but I certainly wouldn`t want it on my conscience anyway.
If no test meter it simply can`t be safe IMO.
Oh and yes I do pay subs.
Bryan
Re: Good reason for not giving away information…
Hi Guys
Hope you have all had time to chill a little. If any of your above rant’s are directed at me, then I apologize 😳 at least you won’t have taken it out on the wife or cat :rolls:
It is much appreciated what you guys do although you are rarely congratulated; at least allow me to say well done on behalf of those who cannot be bothered to 🙂As for being a “subscriber” then sorry, I am either thick or blind as I cannot find the link for that 😳 please point me in the right direction
Mal
Re: Good reason for not giving away information…
Hi Mal
A PM to kwatt should get you on the way to a subscribership 😀Greg
Re: Good reason for not giving away information…
I’ve tried to subscribe twice. Both times no one got back to me for my money 🙁
Re: Good reason for not giving away information…
We are in the process of changing how the subs are handled to make it easier for everyone, hopefully this will be sorted in the next couple of weeks or so.
K.
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