Gorenje W8543C loud clicking noise

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  • #96945
    tubafan
    Participant

    Gorenje W8543C, which is just under 6 years old.
    In the last few weeks it has developed a loud clicking sound when the drum starts turning. This only happens for the first few minutes of a program when the machine is distributing the load in the drum. After that the sound is gone and does not return for the rest of the program. It can also happen if a large item of heavy wet clothing falls in the drum as it turns. It seems more prone to make the sound if the load is a heavy one and does not make it at all if no clothes are in the drum.
    The sound is what I would expect to hear if an object was between the inner and outer drums and is a sort of loud click / mechanical clatter.
    Today I have had both the heater element out and the pump pipe off of the drum and cannot see anything inside. I have also been unable to reproduce the noise without washing in the drum. The drum runs true and I can’t push it out of true by putting pressure on it, so I don’t think the spider is broken.
    I have read that worn motor brushes can click, but this is a very mechanical type of sound and quite loud, but I am open to all suggestions.

    #465544
    electrofix
    Moderator

    its very odd that it stops after a few minutes and does not make it again

    if you restart the programme does it do it ?

    or once its made the noise no matter how many washes you do it does not do it again

    Dave

    #465545
    tubafan
    Participant

    It does do it again if you restart the program. I was experimenting earlier with just a dressing gown in there – ie a heavy unbalanced load, and it would stop the noise once it had spread it around the drum. It seems it’s starting the drum with a wet pile of clothes in the bottom that causes it most. This suggests to me that it’s related to the load on the motor as I assume that is harder to get turning than a spread-out load? It does however sound like a mechanical noise.
    I just don’t get it!!

    #465546
    electrofix
    Moderator

    try starting a programme when there is nothing in it

    Dave

    #465547
    tubafan
    Participant

    It doesn’t do it when empty.
    It was doing it on this morning’s load for about the first 15 mins and is now silent again. It did start quite loud and get mostly softer over that time. The nearest ‘normal’ noise I can relate it to is when you have a washing ball hitting the drum. Sometimes you’ll get just one or two loud ‘clicks’ and sometimes lots of ‘clicks’ in very fast succession, which sounds more like something graunching against the outer drum.
    With the top and back off it sounds like it’s coming from under the drum somewhere, but it’s hard to be precise as I can’t really stick my head in there when it’s running! The timing of it makes me think something is ‘warming-up’, but I’ve no idea what it could be.
    I’ll see if I can record the sound on the next load – I assume I can upload a short mp3 file if I can get it?

    #465548
    tubafan
    Participant

    Ok, so it seems I was wrong about it totally going away during the rest of the program. It just did it once only on the first turn of the drum after it filled for rinsing. So once again it’s full of water with a lot of heavy washing in the bottom of the drum. As soon as the load is more equalised it stops.again. I tried to record it after filling for the second rinse, but although it made the noise (only a single click) it didn’t pick up well enough to really hear it on the recording. I’ll try again on the next load.

    #465549
    electrofix
    Moderator

    try having a good look at the motor and its mounting.
    Look for loose bolts and broken mounts

    also with the top off and power off can you reproduce any noise by pushing violently down on the top of the inner drum ?

    Dave

    #465550
    andyjawa
    Participant

    Sounds like a bra wire that has got caught between the rear of the drum and rear of the tank and is therefore part wedged under a spider arm .. But could be a motor bracket problem as already mentioned or a cracked weight or even more likely a cracked chassis weld also have a good look under the suspension legs lower chassis mountings for cracks.

    #465551
    tubafan
    Participant

    I’ve had a good look at the motor and suspension mounts and all look perfect. The suspension mounts all look good too.
    A wire caught in the back of the drum is sounding more likely. If it’s that I suppose it’ll just have to be lived with until it comes free (if ever),

    #465552
    tubafan
    Participant

    Hope it’s ok to come back on this one, as I think I’ve finally sorted it. After initially resigning myself to this noise remaining I got fed up with it a few weeks ago and had the machine open again. While heaving and pulling on everything to try and get it to make the noise I happened to notice some witness marks on the drum pulley that looked like the belt had been moving about. I then pulled the belt side to side on the pulley and got a sound very like the one I had been hearing. This was surprising as this really sounded like something in the drum when it was running. I took the belt off, cleaned the pulley and replaced it. The sound was still there but it had changed a bit. Based on this I bought a new belt, which is now fitted and fingers crossed the sound has gone.
    The new belt (exact same spec) is considerable tighter than the old one.
    Very odd how a slipping belt could sound like it did but there we are.

    #465553
    andyjawa
    Participant

    The new belt (exact same spec) is considerable tighter than the old one.
    Very odd how a slipping belt could sound like it did but there we are.

    Well done I missed that! Indesits and Aristons used to initially make a metallic slipping noise ( hard to describe better ) which tended to fade somewhat as the belt got a little warm ( due to friction ). They, like nearly everything else, have an elasticated belt e.g. 1196 j5( the guage per ribs, 5 ribs in this example ) EL which stretch over time making them slack on both pulleys hence the noise.These can stretch a good 2″+. Now you know that is why it only happen when a load of clothes were in the drum.
    Just a point. A cracked drum pulley spoke makes a similar noise especially if it is metal but unlike a belt the noise always remains.

    #465554
    tubafan
    Participant

    “Metallic slipping noise” is a good description. It was only due to the witness marks on the pulley that I looked at the belt at all, as it wasn’t the type of noise I have ever heard coming from a rubber belt. Very strange indeed.

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