Grab ’em by the testimonials!

Viewing 15 posts - 1 through 15 (of 23 total)
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  • #17922
    Martin
    Participant

    To allay those persistent ‘doubting thomas’s critical views over the ISE machine, isn’t it about time we got a few CUSTOMER TESTIMONIALS posted on UKW? Surely enough have been sold to an equal number of satisfied customers that one or two of them could at least be gently coerced into providing us with their comments on how good the machine is. How nice the ISE dealer was in providing such a unique product? How happy they are with the 5 year guarantee? How wonderful it washes…etc etc…???

    #177016
    Dave_Conway
    Participant

    Re: Grab ’em by the testimonials!

    Good idea 🙂

    We could have an ISE feedback thread like the repairs@ one.

    If anyone who’s sold one has a willing customer to kick it off ?

    Dave.

    #177017
    kwatt
    Keymaster

    Me.

    As usual though I’ve got too much information and not enough time. 😕

    Martin, I’ll get to your mails, they’re in the queue. 🙁

    K.

    #177018
    iadom
    Moderator

    Re: Grab ’em by the testimonials!

    I have just composed a short MR form that I will send out to my customers as soon as it gets Kens approval 😉


    PS Paul. #13 going in tomorrow. 😀

    #177019
    kwatt
    Keymaster

    Re: Grab ’em by the testimonials!

    iadom wrote:PS Paul. #13 going in tomorrow. 😀

    I’m thinking on a little competition here! 😈

    K.

    #177020
    Goatboy
    Participant

    Re: Grab ’em by the testimonials!

    iadom wrote:PS Paul. #13 going in tomorrow. 😀

    🙁

    Meh, I’m stuck on #6 atm.

    Though, I just sold a £700 Siemens 😀 but lost the service for 10 years 😯

    Twasn’t one of our customers, so I suppose that’s ok?

    #177021
    iadom
    Moderator

    Re: Grab ’em by the testimonials!

    Goatboy wrote:

    Meh, I’m stuck on #6 atm.

    #16 going in tomorrow. 8)

    #177022
    Goatboy
    Participant

    Re: Grab ’em by the testimonials!

    I got #6 last week!

    This week, when I’ve been showing customers the ISE, everyone has bought the £500 Siemens. It’s the future! A £500 German tank of an ISE. £700 with 5 year cover and insatallation 😉

    #177023
    Martin
    Participant

    Re: Grab ’em by the testimonials!

    All very interesting stuff but so far you haven’t grabbed ’em by the testimonials….?

    Dave_Conway wrote:If anyone who’s sold one has a willing customer to kick it off ?

    A customer writing a thank you letter praising the ISE machine and the attentive first class service from the agent cannot be that hard to find surely?

    There’s enough of them been sold across the land, that I do know, enough for one person at least to give the product and service some credit 🙄

    #177024
    kwatt
    Keymaster

    Yes Martin, getting someone to write a genuine letter is however, another matter entirely.

    K.

    #177025
    Martin
    Participant

    kwatt wrote:Yes Martin, getting someone to write a genuine letter is however, another matter entirely.

    The negativity is amazing over such a simple but definitive suggestion. 🙁

    Tell me this, who has the completed warranty forms? Who knows the addressess of those ISE owners? Who can possibly do a ‘mail-out- to those owners for their feedback?

    No! No! don’t tell me….too busy ❓

    #177026
    Goatboy
    Participant

    Re: Grab ’em by the testimonials!

    If you want Martin, I can give you the adress of a lovely lady who was my first ISE customer. She would’nt mind at all if you wrote her a letter.

    #177027
    admin
    Keymaster

    Re: Grab ’em by the testimonials!

    Slow down guys……..

    please do not do anything that suggests you are representing ISE, yourselves fine, but make sure any canavassing you do is on your own behalf and does not implicate ISE.


    Thanks

    Kevin

    #177028
    gegsy
    Participant

    Re: Grab ’em by the testimonials!

    Im sure Sean was wanting to compile a feedback of ISE customers on behalf of ISE and Jim has done a great job of a feedback sheet which hopefully is just waiting for Ken to give the thumbs up.
    Lets try and be united and give the same presentation and quality that has been given the ISE project so far by waiting for protocol.

    Greg

    #177029
    admin
    Keymaster

    Re: Grab ’em by the testimonials!

    Problem is guys that ISE has an MD who you are short circuiting, I know you don’t mean to, but, John should be involved in this sort of customer contact and promotion.

    Whilst several of you have progressed this, please introduce the MD into it.

    Cheers


    Kevin

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