Guarantees & Warranties

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  • #16880
    squadman
    Participant

    Just wondering what we all consider to be a reasonable Guarantee on parts and labour ?

    #171970
    andy_art_trigg
    Participant

    Re: Guarantees & Warranties

    12 months parts and labour (although some may argue that’s more than reasonable though) If fitting a new part, I feel it should carry the same guarantee as the part would have had when part of a new washing machine.

    I also feel it’s reasonable to occasionally give less of a guarantee (6 months) and write it on the invoice when I don’t feel I should carry the can for poorly designed parts. The only thing I used to do this on though if I remember right was Hotpoint drum bearings.

    3 months IMO is pathetic.

    #171971
    andy_art_trigg
    Participant

    Re: Guarantees & Warranties

    Andy posts another thread killer. Help me out K 😉

    #171972
    Martin
    Participant

    Re: Guarantees & Warranties

    andy_art_trigg wrote:Andy posts another thread killer.

    A well aired subject and crops up from time to time:-

    http://www.ukwhitegoods.co.uk/modules.p … =guarantee

    http://www.ukwhitegoods.co.uk/modules.p … =guarantee

    #171973
    andy_art_trigg
    Participant

    Re: Guarantees & Warranties

    So it wasn’t me wot killed it? 😉

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