hi all, whirlpool recall help

[Codfarther]

Hi all, new hear,but bet this has been done thousands of cycles ( pardon the pun)
Dont know where else to go so thought I would ask some regular people.
I have ( well the wife has) a hotpoint washing machine which has been confirmed ot one of the models affected. I registered the fault on december 12th . Could anyone shed some light on how long it takes to get a replacement because the drum bearing is howling and not sure whether to repair it or hope it lasts. But I’m not sure how long it will be. I get no sense at whirlpool they just keep fobing me off.

Thanks.

[kaibart]

Register it online will get back to you within 10 days to exchange the machine giving you delivery date options they are using ao.com to exchange the machines

[Codfarther]

I registered it in December, they have never given me a date. I have numerous emails even with an incident number but still no rough date.

[don]

Hi

I would in the first instance contact Hotpoint complaints on 0333 920 8509 giving them seven days in which to resolve the problem. If still no action I would then use Money Saving Expert Resolver service link here for you.

Don [h=2][/h] [h=2][/h]

[rosegold74]

Hi,
I contacted Whirlpool late May re an affected Hotpoint tumble dryer. They contacted me ten days later. I chose a cash option rather than a replacement as i’d lost faith in Hotpoint.
Definitely try online chat with them.

[Author]

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