Hoover 1400 stopping mid cycle and not draining

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  • #70959
    chuckylefrek
    Participant

    Our washing machine (Hoover 1400 HSE140) stopped last night mid cycle with the door locked and water in the drum. I recall this happening once before about a year ago and I removed some bits and pieces from the filter and that resolved the problem.

    This does not appear to be the case this time as even though I did find a few buttons and a curtain clip in the filter, when I attempted to do a wash cycle afterwards it stopped again mid cycle. As well as cleaning the filter I blew through the pipe that takes away the dirty water and it did not appear to be blocked.

    Note that when I attempted to run a “Quick 30 min 50 degree” wash with no clothes, it stopped with water in the drum. I turned off the machine and then turned the dial to the spin cycle of another programme and it spun correctly and removed the water too and the door was unlocked at the end. Hopefully this info assists identifying the problem.

    I am therefore not sure what the issue is and would therefore appreciate advice on what to try next. We have had this washing machine for quite a few years now however money is tight so ideally fix it myself and avoid a repair bill. And really hope it is repairable as a new machine would be painful to the credit card:)

    #379469
    chuckylefrek
    Participant

    Re: Hoover 1400 stopping mid cycle and not draining

    I have done some further exploratory investigation. I ran the machine of a 90 degree white wash with no clothes and noticed a curtain clip appear in the water in the drum. It did stop mid cycle and I had to turn off and on and rotate the dial to spin to get it to complete the programme. Strangely once it was complete, the curtain clip had disappeared. Feeling and looking inside the drum I am not quite sure where it could have gone as there appears to only be small holes on the drum but as I had previously found buttons and curtain clips in the filter I know there must be a way through. Would be curious to know.

    Anyway I turned the machine on its side to access the pump area and removed the grey pipe that takes dirty water away. I ran water through this at high speed and blew through it and there does not appear to be any blockage in this pipe.

    Now there was also a black pipe that entered the pump, I assume that brings the dirty water from the drum to the pump. Feeling along the end of this black pipe near the pump I felt a hard object inside and with a bit of a squeeze out popped the curtain clip into the filter hole. (Note I had removed the filter too again).

    I was very confident I had fixed the problem but unfortunately not. Same thing happens.

    I therefore wonder if there are more curtain clips or other debris blocking the pipes or if the problem is unrelated to this clip. Note my partner said she had put the curtains in the washing machine a few weeks ago without taking the curtain clips off – doh!! So it is certainly possible there are more of these clips lodged inside.

    It is definitely capable of draining as when I turn the dial round to spin it sometimes works and does eventually drain all the water and then spins – however it does seem very slow at draining. And it doesn’t work every time – seems a bit random so perhaps something is moving around and dislodging and then blocking again?

    Any advice appreciated.

    –UPDATE!!!

    I had another go at investigating the problem and was brave enough to remove the pump and remove several of the pipes feeding into it. To my surprise, I found a small sock, a wetwipe, 2 more curtain clips and what to me seems a likely culprit was a 10 pence piece lodged in a thicker black pipe. It seemed to be the same diameter as the pipe and was rotating almost like a door – at first I thought it was part of the pipe and some device for preventing water going backwards but then realised it was just a dirty 10 pence piece.

    Anyway I have put it back together and running a programme with my fingers and toes crossed that I have sorted the problem. If not then I really will have to call out a repair man:)

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