Hoover Softwave 1100 model WS115 washer/drier

[BryanClarke124]

We appear to have a problem with the drier side of our Hoover Softwave 1100. The live feed to the heating element is not receiving current. The live feed to it appears to come from the impeller motor, which is live and running OK. Between the impeller motor and the heating element is what appears to be a fuse.

At ambient temperature and when completely isolated, there is an open circuit through this component – I’m wondering whether it is actually a fuse, and whether it’s blown?

It’s marked “DM150H 150 degrees C, 15A, 250V ORIENT”. Farnell appear to list this item as a thermal fuse.

Do you have any idea where I could get one. Farnell won’t accept a credit card order for such low value item.

Am I barking up the wrong tree? Is it likely to be a blown fuse? Any ideas as to where I can get a replacement?

Thanks in advance.

Bryan

[Penguin45]

Re: Hoover Softwave 1100 model WS115 washer/drier

Replacement safety thermostats are p/no 09090309, supplied as a pair. An email to spares@ukwhitegoods.co.uk for confirmed prices and ordering.

However…… this will cure the sympton, not the cause. You must establish why it has tripped. Normally this is to do with insufficient airflow through the top duct. The fan may be choked with lint, as may the condenser housing and its associated hoses. People opening the door before the end “to see how they’re doing” is also guaranteed to do it. Airflow stops, temperature soars, pop.

Power off of course before further investigations.

Regards,
Penguin45.

[BryanClarke124]

Re: Hoover Softwave 1100 model WS115 washer/drier

Penguin,

Many thanks for the reply.

We have used the drier programme very, very rarely during the machine’s life. However, I had checked the cleanliness of every component, and found very little dirt to remove, and almost certainly not sufficient dust, fluff etc to create a circulation problem. However… (and forgive my lack of understanding of how the drier system works)… between the impeller and the rear of the machine, there is a duct which leads downwards to a flexible hose (formed into a U-bend), which then rises to an outlet (about 1 1/4″ diameter), which is open to the atmosphere. I emptied about a beaker full of water from the U-bend. Would this consititute a ‘blockage’, or is the water supposed to be there? (!)

Can you point me in the direction of a technical document which explains at any useful level of detail how machines of this type work?

Is my assumption correct that if a circuit test revealed no continuity through the “Orient DM150H” component I mentioned, the component has failed? (Accepting that I need to find the cause, not the symptom, I don’t want to fork out £13 if the component is currently working as-designed!)

Thanks for anything you can offer.

Bryan

[Martin]

Re: Hoover Softwave 1100 model WS115 washer/drier

Water in the U bend is normal. Common problems are usually the fan jamming or fan blades crudded up. Also the wires to the heater often break where they are tied to the cabinet.

A simple test meter will quickly establish if there is continuity across the thermostat terminals and element and with a 240v AC voltmeter whether or not there is power getting to the heating element 😉

CAUTION MUST BE APPLIED WHEN DEALING WITH LIVE ELECTRICS AND IF UNSURE PLEASE GET A LOCAL EXPERT TO REPAIR IT :zap:

No technical manuals available to the general public I’m afraid 🙁

[Author]

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