Hoover VHD 814

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  • #53322
    vivvyp
    Participant

    Hello there,

    We have a Hoover Vision VHD 814, and it’s just stopped working.

    It’s plugged in, all the led’s work, so it’s getting power at least. Water input is fine, drain is not blocked.

    But whatever programme is selected, even rinse, drain or spin, it does nothing. Doesn’t fill, only locks the door.

    Then the 1200 light and timer saver lights flash seven times, and stop. Then repeat.

    Any help appreciated!

    #315395
    helo_75
    Participant

    2 different types, depending on serial number

    error 7 is.. (again depending on variant)

    Jammed Motor’s Rotor and/or Wiring

    OR

    Defective Door Safety Lock Device (blocked closed) and/or Wiring

    its worth checking the motor

    #315396
    vivvyp
    Participant

    Re: Hoover VHD 814

    Found these numbers: think it’s the first one.

    41021020

    41018437

    Waiting for Hubby to get home to check out the things you have suggested.

    Thank you for your time,

    Viv

    #315397
    vivvyp
    Participant

    Re: Hoover VHD 814

    Ok, here’s an update. Left it alone for a day, then tried a spin. The drum started moving, but with lots of arcing from the motor, lots of crackling and lots of blue light.

    So is this the motor, or the brushes? Can it be fixed, or does the motor need replacing?

    As ever, all help appreciated.

    #315398
    Penguin45
    Participant

    Re: Hoover VHD 814

    If it’s arcing, it’s almost certainly the brushes. There are motors from 4 different manufacturers fitted to this machine, so a rummage through THESE should find you appropriate replacements.

    Remove the current ones to see if they are down to a few millimetres first – if there is plenty of carbon brush left, the motor is cooking and it all starts to get expensive.

    Power off first.

    Penguin45.

    #315399
    vivvyp
    Participant

    Re: Hoover VHD 814

    Hi, We have replaced the carbon brushes, the old one’s just had a couple of mil left on them. Thank you very much for your help.

    After installing them the motor is very noisy. Do the brushes need to bed in?

    Thanks again.

    #315400
    helo_75
    Participant

    noisy as in?

    i.e is it rumbly or clicky

    could well be a shot motor

    #315401
    vivvyp
    Participant

    Re: Hoover VHD 814

    The motor goes zzzzzzzzzzzzzzzz as it spins. The old brushes were curved to match the armature, the new ones are square. Just wondered if they need a bit of time to bed in and take on the curve of the armature.

    But I’m just glad it’s working again.

    #315402
    helo_75
    Participant

    good point and your right

    id give it a few washes and see how you go on

    #315403
    Penguin45
    Participant

    Re: Hoover VHD 814

    Just like Mr. MacHenry’s tricycle from the Magic Roundabout?

    They’ll bed down over a couple of washes – make the first wash a light load.

    Penguin45.

    #315404
    vivvyp
    Participant

    Re: Hoover VHD 814

    I’m sure it’s getting better the more washes we do.

    A BIG THANK YOU for all the help received, and thanks again for this forum, it’s excellent.

    Saved us a huge bill, even though, out of the five different motors they fitted to my model, our one had the most expensive brushes! Isn’t that always the case? We’re still quids in though.

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