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profitxchange.
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July 18, 2013 at 8:32 am #76266
profitxchange
ParticipantHi I have tried searching on the website but unable to locate anything. So if some one can help it would be appreciated.
Daughter has the above hotpoint machine – has just returned from hols and trying to do her washing but machine gives error code 11 which I cannot locate anywhere.
Before calling service eng would like to at least see if it is something relatively straight forward. I am comfortable working on technical things and have fixed our own machine at various times. But do defer to the engineers before I blow something up.
Thanks for any help.
July 18, 2013 at 10:55 am #397863Martin
ParticipantRe: Hoover VHV Sensor VHW 654D error code 11
There’s a fault associated to the dryer heater and/or its thermistor (aka NTC), the dryer wiring or the dryer timer. Plenty for you to get on with I suspect. 😀
July 18, 2013 at 12:22 pm #397864profitxchange
ParticipantRe: Hoover VHV Sensor VHW 654D error code 11
Thanks Martin for your quick reply and suggestions
I will going round this evening to see what I can do – at least I have some idea what I am looking for
Thanks again.
July 18, 2013 at 1:25 pm #397865profitxchange
ParticipantRe: Hoover VHV Sensor VHW 654D error code 11
Oops!! Had a senior moment.
The washing machine is actually a Hoover not Hotpoint.
Does that make a difference to the error code diagnosis.
The rest of the information is correct.
Thanks.July 18, 2013 at 1:48 pm #397866Martin
ParticipantRe: Hoover VHV Sensor VHW 654D error code 11
profitxchange wrote:Does that make a difference to the error code diagnosis
I knew it was a Hoover from the model number. I have a “senior moment filter” fitted to my laptop! 😉
July 18, 2013 at 2:05 pm #397867profitxchange
ParticipantRe: Hoover VHV Sensor VHW 654D error code 11
Hi
Thanks for being so understanding – you have obviously bumped into silver surfers like me before
Thanks Again
July 18, 2013 at 2:06 pm #397868don
ModeratorRe: Hoover VHV Sensor VHW 654D error code 11
profitxchange wrote:Oops!! Had a senior moment.
The washing machine is actually a Hoover not Hotpoint.Thanks.
There you go guys title all sorted 🙂
Don
July 19, 2013 at 4:53 pm #397869profitxchange
ParticipantRe: Hoover VHV Sensor VHW 654D error code 11
Hi Don/Martin just to let you know problem fixed – it was the connection to the thermistor – wire had broken at the crimp on the spade terminal. New spade connector, wire sleeved with some IR sleeving crimped and soldered. probably better than new.
Thanks very much for your help.
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