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helo_75 wrote:i love people like you
its the consumers responsibilty to check working tolerances
if you werent all too busy buying cheaply imported stuff in the first place, we’d still have a manufacturer in the uk.. who would work with our climate!this has been discussed at length, and im sick of this not fit for purpose rubbish
the dryer willl work, and will, quite happily in the evironment recommended by the manufaturer
so…. what happens, u march in the store, shouting the odds, and hoover take it back…. try it, in their workshop and it works… hows that not fit for purpose..
what next? having new tyres everytime your car slips on ice?you really need to see the bigger picture
Oh dear – get out of the wrong side of bed, did we? Hmm?What a load of crap!
In the first place, if there was a UK manufacturer worth it’s salt, do you seriously think people would continue to buy junk made in Timbuktu?
Secondly, the machines are likely made in a temperate country (Italy); no doubt fully tested in an Italian environment; probably not fully tested for the full range of UK temperatures, due to companies trying to reduce unnecessary expenditure. This rather leaves the problem at Hoover-Candy’s doorstep.
Thirdly, a consumer who was previously using an old tumble drier in a garage or cold back room, has every right to expect that a modern drier should perform in the same environments.
Fourthly, sales of goods have to be fit for the purpose: namely dry clothes in the UK, and the drier has to work in UK ambient temperatures – irrespective of whether the purchaser lives in Torquay or John O’Groats.
act your age.
your quote is somewhat ridiculous, its always been down to people wanting cheaper goods, plain and simple
the dryers arent faulty… hows that not fit for purpose?
http://service.hoover.co.uk/fault-finde … Section=12
take it up with them anyway, youve been advised
To get this conversation on a more sensible footing…
Trilobite wrote:In the first place, if there was a UK manufacturer worth it’s salt, do you seriously think people would continue to buy junk made in Timbuktu?
Yes. Many people do now and have done for years.
They do this as it was/is cheaper than the British made products or pretty much, any quality products.
Now there’s no UK production left to speak of.
Trilobite wrote:Secondly, the machines are likely made in a temperate country (Italy); no doubt fully tested in an Italian environment; probably not fully tested for the full range of UK temperatures, due to companies trying to reduce unnecessary expenditure. This rather leaves the problem at Hoover-Candy’s doorstep.
They are designed to work across continents and a variety of ambients. This is because, to get the volumes of scale to get prices down to that which people will pay for any appliances other than very specialised ones, you have to be able to sell the same product across multiple markets.
The UK isn’t big enough to have its own unique products and, even if someone did produce them on a small scale, no-one would buy them as they’d be too expensive.
You can find that in very warm climates that you get issues as well, primarily with refrigeration.
Trilobite wrote:Thirdly, a consumer who was previously using an old tumble drier in a garage or cold back room, has every right to expect that a modern drier should perform in the same environments.
Not so at all.
It is up to the customer to check that the appliance is suitable for the use, be that positioning, installation requirements, environment or use and durability. Or, they check with the retailer that the appliance that they choose is suitable.
What you’re saying is that if I go buy a Lotus and take out the sump driving it up the driveway to my friend’s (or mine if I had one) farm, that the manufacturer should have realised that since my old Astra did this that the new car should as well.
I think we all know how that would go and, we accept that it should be a case of the customer being at fault for not buying goods to suit the use.
Or could it be that, in an outbuilding, that when the sump freezes up on a washing machine and the drain pump burns out that this is in some way the fault of the manufacturer or retailer?
Or a condenser dryer with a frozen water container is the manufacturer or retailer’s fault?
Yet somehow this is different, please explain to me how you can logically argue that?
Trilobite wrote:Fourthly, sales of goods have to be fit for the purpose: namely dry clothes in the UK, and the drier has to work in UK ambient temperatures – irrespective of whether the purchaser lives in Torquay or John O’Groats.
It does dry clothes, when installed correctly, in the correct environment. Therefore it is totally fit for purpose, regardless of opinion.
It is, like most appliances, NOT designed to be operated out of doors or in unheated outbuildings, that’s it. In fact, the vast bulk of appliances these days with electronics are totally unsuitable for that sort of environment.
If you require appliances to operate outwith the usual or normal temperature parameters then you should investigate this before buying and ensure that the product is capable, then buy what you need.
You will struggle to find many, if any, that are capable of operating in such an environment without any hassles.
But largely, a huge chunk of the reason we’re not exactly sympathetic to this sort of opinion and argument is that the Great British Public brought this on themselves by buying cheap imports. They couldn’t even buy quality imported products, just the cheapest and then as service engineers, we have to listen to the complaints about the poor performance of them.
Sadly, we can’t say what we’d like to people most of the time as, trust me, it’d be a reality check for a good many people.
My stock reply is, “I can fix it sure, but, I can’t make it any better”.
K.
Re: Hoover VHV680F all indicator lights flashing
Room temp in the UK is +18 degrees, anything cooler the human body requires more heat for comfort.
The UK is a cool climate, but our homes are designed to keep us warm, therefore since Tumble dryers are Domestic appliances there designed to be placed in a home.
The garage is designed for cars, nothing else, you would not park your car in your kitchen, so you cannot expect your Appliance to be happy in your garage. :rolls:
now if you decide to think outside the box or more likely, to poor to buy a bigger home, placing them outside of normal is your responsibility.
Re: Hoover VHV680F all indicator lights flashing
I have just read this thread with great interest.
Temperature range my 3 year old White Knight 84AW A Class is 2 – 25 degrees centigrade.
It used to be in a bedroom where you could see your breath, but I guess it didn’t get below 2 degrees and had no problems, but I too did not even think driers had a temperature range. It has moved house since and is in a nice warm bedroom now, but performs exactly the same.
Also in a garage it might get too hot in summer as well as too cold in winter.
Oliver.
Re: Hoover VHV680F all indicator lights flashing
as we seem not to be finding any sensible solutions other than helo’s turn it on 5 or 6 times, suggestion…
if its in a garage…
1:
position it as far away from an external wall as possible. extend the hose if necessary, and have the back to an internal wall. if you have refrigeration in there, this will benefit from being against an internal wall. also, if you case in around t/d and fridge(s) the heat generated by refrigeration will keep the t/d slightly more toasty.2:
buy a frostguard/wall heater – not expensive about 30 quid. frostguards turn on when temp drops below certain level and run till it warms up. there usually 500-700w so quite economical too.3: if garage is not attached to the house, or very large/poorley insulated, insulate a mini “untility area” with the garage, i.e like a sort of bikeshelter for appliances or mini shed, and use w/m polystrene bases as the insulation between wall and shed. and keep frostguard heater in there
and i also agree, not reading instructions which are now fully downloadable prior to purchase from a brands website is your own foolishness. why do you think most things have “please read instructions prior to use?” its because you can then return something unused if you discover that its not fit for YOUR purpose…
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