Hoover Vision HD – VDH8162-80 – Noisy spin

[iadom]

helo_75 wrote:nope.. i work for comet

tell her – we’ll fix it for £99 isf shes stuck

But will you ( Comet ) BER it instead of repairing it in this instance Rob ?

[helo_75]

no…. as long as the parts are no more than £150 (and theyre not to us) then theres no prob.. even then the customer is given the option to pay the extra, so it would save money

id be gettin onto her retailer and gettin a free repair

just hope its currys! 😀

[iadom]

helo_75 wrote:

just hope its currys! 😀

Arf, arf, :rotfl:

[iadom]

Re: Hoover Vision HD – VDH8162-80 – Noisy spin

twicknix wrote:

If I remember a certain Martin Lewis website harping on about how machines are meant to last for 6 years and if the gaurantee or warranty expired before the six years then the retailer is responsible not the manufacturer for sorting out the faults.

Some musings on the ‘supposed’ six year guarantee HERE 😉

[twicknix]

Re: Hoover Vision HD – VDH8162-80 – Noisy spin

I recently bumped into an old client of mine when I was working on the same street as hers. That was 11 months later…after I gave her the advice on how to get her machine repaired. This is the same machine and same client.

She said that Hoover came out and found that it was a loose screw on the concrete block. Well I’ll be damned!

I seem to recall putting my hand on the concrete block and that didn’t make much of a difference. The moral of the story when you get a call out for noisy spin is get a socket wrench and ensure that all the screws are tight before saying it’s the drum bearings. Lesson learnt if I may say so! 😕

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