Hotpoint 6.5kg BHWD129

[Graham Smith]

Second time on this site in a fortnight! First it was my dishwasher with a faulty diverter valve, now I find myself asking questions about our washing machine.

Put the machine on this morning, and on spin, it started to make a terrible noise.

Does this sound like the drum bearings?

Is there anything else I should be looking at?

http://www.pinecrest.co.uk/washing_machine/IMG_5283.MOV
http://www.pinecrest.co.uk/washing_machine/IMG_5284.MOV
http://www.pinecrest.co.uk/washing_machine/IMG_5285.MOV
http://www.pinecrest.co.uk/washing_machine/IMG_5286.MOV

[electrofix]

that sounds like a drum problem

spin the drum by hand and see if anything is catching. had one the other day and it was a screw causing the problem

Dave

[andyjawa]

Initially it sounds like a fractured drum spider to me and if so a complete new tank assembly but maybe under 10 year freebee parts warranty and if so use it. BUT common and not so common cock-ups with these things in no particular order of hoplessness are: front weights break/crack or simply come loose – quite common. Top weight comes loose- possible but not that common, drum pulley spoke fracture ( not too common that one ), chassis splits under damper legs ( though that is a ticking noise but very common ), plastic tank splits around bearing tube usually visible near pulley ( had that one a few times ). Typical of any C21st product and that is it is compromised and prematurely fails. So some pointers to check.
To check for a fractured spider arm: each of the 3 drum paddles line up with the 3 spider arms which of course you cannot see. Using your thumbs hold as much as possible through the back of the door seal the plastic tank still ( as the whole plot is on springs ) and with the other fingers push down on the drum at each 3 points or fingers in what order suits you. Any movement in the drum relative to the tank indicates a duffy spider. If the fracture is near the hub, that is the thickest bit, this suggesttion might not work. You`ll just have to pull the bugger out and go over these listed pointers.

[andyjawa]

ps check the dryers fan motor is not loose

[Graham Smith]

Thanks for all your help guys. Once I removed the drum, it was clear the bearings had suffered a catastrophic failure.
Will report back once I manage to get a new tub.

[andyjawa]

All the best with your repair.

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