hotpoint aqaurius is stuck on prewash light

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  • #33019
    fraggle1984666
    Participant

    hi my mums dishwasher which is quite new, wont wash if i turn it on and off at the switch or the wall it doesnt fix it.

    it has 4 lights rinse,prewash…… and it is constantly stuck on prewash even if i select reset or choose another setting.

    the salt refill light also keeps flashing and when i open the salt refill cork it is full to the top with water ( not sure if its meant to be as its my first time trying to fill it up) ive refilled it with a full box of salts and it still flashes.

    what could be causing it ? can it be fixed ? or is just done thanks

    #237138
    Penguin45
    Participant

    Re: hotpoint aqaurius is stuck on prewash light

    Model number please, Fraggle.

    Penguin45.

    #237139
    fraggle1984666
    Participant

    Re: hotpoint aqaurius is stuck on prewash light

    Hotpoint Aqaurius fdw20

    i think the two flashing lights are trying to tell me something and also ive been told the salt container shouldnt be full of water :S

    #237140
    Penguin45
    Participant

    Re: hotpoint aqaurius is stuck on prewash light

    Right, you’ve got an Indesit with a badge stuck on it. Looking at the programme lamps only (ignore the salt, that’s a side issue), left to right (or top to bottom) 1-4, which ones are flashing?

    Penguin45.

    #237141
    fraggle1984666
    Participant

    Re: hotpoint aqaurius is stuck on prewash light

    only prewash the other 3 are off

    prewash is the first one from left to right

    #237142
    Penguin45
    Participant

    Re: hotpoint aqaurius is stuck on prewash light

    I think you’ll find that the base of the machine has flooded and that the flood protection system has activated.

    Move the machine out, pull the plug, and lean the machine to one side. If you get water running out onto the floor (Put some towels down first…..) the machine has leaked. Getting rid of the water will re-set it and allow it to work.

    However – if you get a repetition, there is a leak (as opposed to an overflow) somewhere, which will have to found and repaired.

    Try that and get back to us.

    Penguin45.

    #237143
    fraggle1984666
    Participant

    Re: hotpoint aqaurius is stuck on prewash light

    thanks m8 would probably have thrown it out thinking it was bust 🙂

    will give it a go in the morn and will let you know how i got on

    cheers for youre time

    fraggle

    #237144
    fraggle1984666
    Participant

    i tried tipping it and it still didnt work :S

    i then unattached the grey disposable tube from under the sink and tried to see if water could down into the dishwasher but it seemed blocked up.

    ive tried to take the side part off to get look but it seems like i have to take it all apart just to remove the side panel.

    how would i go about unblocking the Grey disposal tube ?

    also its went from just light 1 flashing

    now its just 2 and 3

    #237145
    Penguin45
    Participant

    Re: hotpoint aqaurius is stuck on prewash light

    fraggle1984666 wrote:how to open a hotpoint dishwasher to unblock the drain hose ? without having to tear it all apart.

    do i go in form the sides or like the bottom?

    thanks for any help given

    Moved into original thread to avoid confusion – P45.

    #237146
    Penguin45
    Participant

    fraggle1984666 wrote:ive tried to take the side part off to get look but it seems like i have to take it all apart just to remove the side panel.

    also its went from just light 1 flashing now its just 2 and 3

    Er, yes – lid first, then door outer panel, then lower front kick panel, then the side will come off. Masterpiece of design……… (withering irony………)

    2+3 is no fill detected in the time allowed – have you turned the water off when you moved it out?

    Penguin45.

    #237147
    fraggle1984666
    Participant

    Re: hotpoint aqaurius is stuck on prewash light

    yes i had then i turned it back on and it is still flashing :S sorry im consused on door outer panel is that the actual door or another part i ve managed to get lid off no problem :S

    sorry first time tryign to fix a dishwasher

    #237148
    Penguin45
    Participant

    Re: hotpoint aqaurius is stuck on prewash light

    The white metal outer door – you can’t access the screws for the kick board at the bottom with the door panel in place.

    Penguin45.

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