Hotpoint Ariston Dishwasher electrical fault

[Q8245943]

Hi there, I have the above dishwasher (model LFT-116 A) and it has recently started to play up.

When plugged in, it will switch itself on, beep once, all lights will come on and then after about 20 minutes, it will beep once again and then switch itself off. This occurs when the door is left open. It will repeat this sporadically until I unplug the machine. In addition, if we shut the door, it will go into wash mode, and then a little under an hour later, beep once and turn itself off, leaving the dishes partially washed and suds/water in the machine. It doesn’t matter which wash cycle we select, the same timeframe occurs. It’s only a little over 2 years old, but is out of warranty (sod’s law)…. a qualified electrician looked it over but could not work out what was wrong with it, but suspected an ECU replacement might be needed….. I haven’t got much faith in his knowledge though. 🙁

Any ideas?

[iadom]

Re: Hotpoint Ariston Dishwasher electrical fault

Q8245943 wrote: a qualified electrician looked it over but could not work out what was wrong with it,

Whats wrong with it is simple, its an Indesit with a Hotpoint/Ariston badge.

He could also be spot on, the whole of the Indesit based range of domestic appliances has some of the most unreliable, poor quality electronics on the current market. 😥

There have been reports of door wiring harness chafing/breaking but
PCB failures are very common, as well as main circulation pump and heater breakdowns. :rolls:

[Q8245943]

Re: Hotpoint Ariston Dishwasher electrical fault

Thanks, are you telling me that I shouldn’t even bother with more repair quotes, and just buy a new model?

[iadom]

Re: Hotpoint Ariston Dishwasher electrical fault

It is covered by the manufacturers five year parts warranty.

Sadly their labour charge is around £105 and if you ring them you will be routed through an insurance/maintenance contract pressurized selling system. They will tell you that you must pay them around £15 per month for twelve months for the repair and a 12 month warranty on the whole of the machine, or in effect give them another £180 to cover the sub standard appliance they manufactured in the first instance.

You do not have to pay for the extended service contract, if you stand your ground they will do the repair for the labour charge only.

Have you tried the link ‘find an engineer’ at the bottom of this post to see if we have someone in your area who may be able to help?

[fatcat40s]

Re: Hotpoint Ariston Dishwasher electrical fault

I ready do get fed up with people being sold shoddy goods.

You could try this

Sale of Goods Act 1979. Supply of Goods and Services Act 1982. Sale and Supply of Goods Act 1994. The Sale and Supply of Goods to Consumers Regulations 2002.
> Key Facts:
>
> . Wherever goods are bought they must “conform to contract”. This means they must be as described, fit for purpose and of satisfactory quality (i.e. not inherently faulty at the time of sale).
> . Goods are of satisfactory quality if they reach the standard that a reasonable person would regard as satisfactory, taking into account the price and any description.
> . Aspects of quality include fitness for purpose, freedom from minor defects, appearance and finish, durability and safety.
> . It is the seller, not the manufacturer, who is responsible if goods do not conform to contract.
> . If goods do not conform to contract at the time of sale, purchasers can request their money back “within a reasonable time”. (This is not defined and will depend on circumstances)
> . For up to six years after purchase (five years from discovery in Scotland) purchasers can demand damages (which a court would equate to the cost of a repair or replacement).
> . A purchaser who is a consumer, i.e. is not buying in the course of a business, can alternatively request a repair or replacement.
> . If repair and replacement are not possible or too costly, then the consumer can seek a partial refund, if they have had some benefit from the good, or a full refund if the fault/s have meant they have enjoyed no benefit
> . In general, the onus is on all purchasers to prove the goods did not conform to contract (e.g. was inherently faulty) and should have reasonably lasted until this point in time (i.e. perishable goods do not last for six years).
> . If a consumer chooses to request a repair or replacement, then for the first six months after purchase it will be for the retailer to prove the goods did conform to contract (e.g. were not inherently faulty)
> . After six months and until the end of the six years, it is for the consumer to prove the lack of conformity.
>
>
> That said there is also the EU Product Warranty Directive of 1999
>
>
> “The seller shall be held liable under Article 3 where the lack of conformity becomes apparent within two years as from delivery of the goods. If, under national legislation, the rights laid down in Article 3(2) are subject to a limitation period, that period shall not expire within a period of two years from the time of delivery.”
>

With the sales of goods act is the responsibility of the retailer.

I dont think 2 years is acceptable as a service life for a dishwasher.

Regards

John

[iadom]

Re: Hotpoint Ariston Dishwasher electrical fault

fatcat40s wrote:I ready do get fed up with people being sold shoddy goods.

Most of us in the trade get fed up with people buying them in the first place. 😉

Sadly the general public think they can buy an appliance for less money than they would have paid 20 to 25 years ago and still expect it to last. :rolls:

[Dales-Electronic]

Re: Hotpoint Ariston Dishwasher electrical fault

Equally be kind to the independent retailer, as you say it is his responsibility to look after you as a customer but he did not manufacture the product and probably only stocked it to cover the lower priced end of the market. He is usually only covered by the manufacturer warranty for 12 months too

[Q8245943]

Re: Hotpoint Ariston Dishwasher electrical fault

This has sort of steered off topic…. 😳

So, no-one has any idea what the relatively specific fault description can point to?

[Specialist01269]

Re: Hotpoint Ariston Dishwasher electrical fault

Think Iadom covered that in his reply to your initial post, it could be any 1 of a number of things causing your problems & your machine would need testing by an Engineer to find the specific problem. On these machines it’s quite likely to be the control PCB which will be pretty expensive.

[Q8245943]

Re: Hotpoint Ariston Dishwasher electrical fault

Thanks, there were a number of possibilities offered up by Iadom, but if the PCB is the main suspect, I might go for that (that would be the ECU, yes?).

Does anyone have an idea where the best/cheapest place would be, to go to buy one? 😕

[Specialist01269]

Re: Hotpoint Ariston Dishwasher electrical fault

Hi: It may not be as simple as just replacing the Control PCB, most Hotpoint boards nowadays come Unconfigured, so on top of the PCB you would need to spend about another £85 – £90 For the programmer / software key etc which is why we have suggested getting an Engineer to do the job for you. Hotpoint especially seem to put a lot of obstacles in the way of DIY repair nowadays.

Andy

[Q8245943]

Re: Hotpoint Ariston Dishwasher electrical fault

Thanks Andy, as I am based in Prague, I doubt the search for an engineer function would extend this far east….. which is why I was pinning my hopes on a better remote diagnosis.

Hey ho, I tried…..

[Specialist01269]

Re: Hotpoint Ariston Dishwasher electrical fault

Unfortunately this is the sort of problem we face daily with Hotpoint / Indesit appliances. before scrapping the machine do you have the facilities for checking the door wiring harness for breaks? i.e Multimeter.

Please don’t forget: POWER OFF & PLUG OUT FIRST.

Andy

[Q8245943]

Re: Hotpoint Ariston Dishwasher electrical fault

No, I don’t have a multimeter, but will suggest the guy coming round looks at this, this afternoon…. thanks.

[Author]

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