Home › Forums › General Trade Forum › Hotpoint Bearings
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roy1.
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February 21, 2013 at 8:56 pm #74260
roy1
ParticipantHas anyone noticed hotpoint bearings failing even quicker,the wf machines lasted 4-5 years,in the last few weeks a WMAL just 6 months old,two wml520 about 2 years and a HE7L145 AT 18 months.If they get any worse they will start to rumble when installing the machine.
February 21, 2013 at 8:58 pm #390612iadom
ModeratorRe: Hotpoint Bearings
I have had Whirlpool, Zanussi & Bosch bearings failing in short order, no better or worse than Indesit/Hotpoint, all in sealed drums as well. 🙁
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February 21, 2013 at 9:27 pm #390613madangler1
ParticipantRe: Hotpoint Bearings
Am seeing more and more early bearing failure but as has always been said we only see the broken ones.
If its noisy and under 12 months old get them out to change the drum.
February 22, 2013 at 7:57 pm #390614johnnyj
ParticipantRe: Hotpoint Bearings
Its getting to be an epidemic the amount of drums i fit , i’ve had 3 of the 11kg Aqualtis all under 9 months old with goosed bearings recently, i wouldnt like to be starting out like i did 30 years ago with 40 plus years in front of me until retirement and all these drums to fit and the the powers that be keeping moving the retirement age their bodys will be shot by then mind you will be a win win for the government as they will probly be that knackered they wont last long after hitting the pension.
February 22, 2013 at 8:08 pm #390615roy1
ParticipantRe: Hotpoint Bearings
The only Bosch bearings i see are the WAA cheap machines, but a lot of my customers will not buy another Hotpoint when the bearings fail so quick,still my sales of WAE & WAQ machines have shot up.
February 22, 2013 at 8:12 pm #390616Martin
ParticipantRe: Hotpoint Bearings
Like Baldick’s “I have a cunning plan…!” for the likes of Indesit giving a full 5 year guarantee on parts they make a killing from labour charges just stuffing in new tubs for their unlucky victims. And unlike the extended time it took their engineers to replace the WMA tub backs years ago claiming around 2 calls per job. These new tubs can be easily done in half the time. So each engineer flying around doing this earns the manufacturer a princely sum each and every day……nice!
I bet there’s a huge storage dump at Peterborough where they are stockpiled then sold on to Wincanton for their scrap value……nice one again!
February 22, 2013 at 8:27 pm #390617madangler1
ParticipantRe: Hotpoint Bearings
Martin wrote:Like Baldick’s “I have a cunning plan…!” for the likes of Indesit giving a full 5 year guarantee on parts they make a killing from labour charges just stuffing in new tubs for their unlucky victims. And unlike the extended time it took their engineers to replace the WMA tub backs years ago claiming around 2 calls per job. These new tubs can be easily done in half the time. So each engineer flying around doing this earns the manufacturer a princely sum each and every day……nice!
I bet there’s a huge storage dump at Peterborough where they are stockpiled then sold on to Wincanton for their scrap value……nice one again!
Agree mostly with all but Still 2 slots though. Only the 1605490 (C00143604) is 1 slot. All new stuff is 2 slots :-()February 23, 2013 at 10:34 am #390618whiskey_six
ParticipantRe: Hotpoint Bearings
but the extra £10 to fit it adds up 😉
And 3 slots for a stainless steel tank washer dryer (they found one for me the other week 🙁 )February 23, 2013 at 3:47 pm #390619johnnyj
ParticipantRe: Hotpoint Bearings
Enjoy the slots while you can and the the extra £10, CRM is coming your way shortly, it should be fun watching it implode when it hits London and the big citys down south.
February 23, 2013 at 4:11 pm #390620philfish
ParticipantRe: Hotpoint Bearings
Might sound silly but what is crm?
Phil
February 23, 2013 at 4:29 pm #390621johnnyj
ParticipantRe: Hotpoint Bearings
Its the new all singing and dancing call handling system, each type of machine has an allocated time, set times for differant drums etc, a computor works out the travelling time to and from each job based on the hours worked, it then texts customers the night before if they have a mobile n/o when the engineer will visit, there is a lot more to it but basicly if you work in the sticks you win as you get allowed proper travel if you live in the citys or a tight area expect to do more than you did before if you are a franchise its a nightmare as it plans your day as if you are employed so when you start fitting in your own work as you go you end up hours behind and the phone calls start,there is a lot more but that is just a taster.Forgot to mention big brother also plans the route which can change umpteen times before it gets locked at a certain time.
February 23, 2013 at 4:41 pm #390622Martin
ParticipantRe: Hotpoint Bearings
Does the all singing, dancing software take into consideration that each engineer works at a different pace or are they all going to be likewise ‘programmed’ like cyber men with a Intel microchip embedded up their a&se?
February 23, 2013 at 5:13 pm #390623johnnyj
ParticipantRe: Hotpoint Bearings
That’s just one of the problems martin and there are a lot more than just that fisch and crm don’t work together
February 23, 2013 at 5:48 pm #390624madangler1
ParticipantRe: Hotpoint Bearings
Was talking to one of the employed lads last week about this as they recently had a meeting and he grilled one of the union reps, Tbh it can’t be any worse that its been when I was there, v2 on 1 slot all the time, the £10 on the 5490 was ok but it would set your day behind if its anything but the perfect job( tons of room and no problems), Bi dishwashers on 1 slot, every condenser drier is basically a rebuild that takes at least 40 minutes most an hour to do properly, and then there is the Wm bearing 1 slot, Iv never been able to do one in under 45 minutes and even that’s a rear one, no travel due to being 2:34 and to close for them to give it. Constant battle to get travel when you are due to it.
From what Iv been heard yes the city lads will suffer but the union does not see anyone ever doing more than 12, but being honest there are a number of guys who are home by 2pm every day so it will level things out, they are also pushing for extra time on every job that has Tb’s and builtins, the job times I was told were not bad but he saod nothing’s been agreed with the union yet, its just in trial in Scotland and Ireland.
If it goes the way it looks like it is the engineers won’t do to bad out of it, in fact it proves how over worked they were before based on what they are paid, its going to hit Indesit hard but they say can’t continue as they are.
February 23, 2013 at 6:02 pm #390625Martin
ParticipantRe: Hotpoint Bearings
Don’t tell me……let me guess………their vans are fitted with Trackers as well?
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