- This topic has 33 replies, 11 voices, and was last updated 13 years, 1 month ago by
.
-
Posts
-
Re: Hotpoint Bearings
If they get the outs and the rebooks and cancelled calls all worked out the 2 o’clock finishes will be a thing of the past, i was talking to an engineer he was ahead by about an hour he then had an out call which you have to phone in it was for a drum he had been allocated 90 mins for plus travel, he was told since you are 60 mins ahead plus 90 mins for the job they will look for 150 mins work for him minus travel, he told them to fcuck of and look for 90 mins top, problem is most of these calls are’nt being replaced just now but they are working on it as we speak.
Re: Hotpoint Bearings
That is the problem bit as you say as your going to aim to be ahead of time when ever posable then you out a call, they will loose the travel time but the jobs you walk in and out of you may be an hour up but if they go down that route and try and take your made up time back as well it works both ways, once you have done 7.5 hours you tell them to sod off I’m going home regardless of how many calls you have left as you have done your time.
At the end of the day they can’t do anything about it either as the union will back you all the way, I know the union guy told the lads that nothing has been agreed at the moment, its all in discussion, he did not thing they would even see it this year.
As has been said it think overall most will benefit but some will be hit hard.
As for trackers not policy but a very small number of vans do have them, was an trail.
Re: Hotpoint Bearings
Its not on trial on Scotland and Ireland there isnt a plan B if it doesnt work tere is no way back and boy do they have some problems with it i;ve heard it has been put back again going down south, but when it does it will slowly creep down to the big L.
Re: Hotpoint Bearings
Wow! Glad i don’t work there!!! So with all this fancy program stuff do they allow for such little things as i don’t know a dinner break?? I know engineers never have them but surely they still have to allow for breaks?! The office staff have them so why not field staff?
Phil
Re: Hotpoint Bearings
philfish wrote:Wow! Glad i don’t work there!!!
But, I don’t understand, it all sounded so good on the ‘situation vacant’ listing recently :-
Indesit wrote:Description: 37.5 hrs per week, Salary negotiable depending on experience.
How important is a service engineer? Of course our brands are the most reliable and most respected around. But when it’s a routine service or a rare breakdown, that’s where you’ll come in, acting as our public face, building great customer relationships and managing your own workload and cash balances. If you’re a trained electrical and/or gas engineer or have equivalent experience, you’ll be satisfied with our package including 25 days holiday (plus an extra five days for good attendance) and company vehicle.Especially the bit about “managing your own workload” and I do like “building great customer relationships”. That sounded like you could do your own thing and make new fiends along the way…!
Re: Hotpoint Bearings
New fiends…
The bit about ‘most reliable and respected’ is surely in contravention of some law or other. :rolls:
Re: Hotpoint Bearings
They are not the only manufacturer going down that route. A certain popular German manufacturer has tomtom work. The contracts basically allow 5 days in 7 and contracted hours are a guide, only the working time directive restricts 48hr average week over 16 week period.
Although the employer needs to think of the impact of upsetting the “face” of the company. Service sells the brand. It all depends what KPI managers look at on any given day…Re: Hotpoint Bearings
KPI applied these days is it? How to squeeze every ounce of performance from the individual. Keeping tabs on the Lemmings for maximum output. Commuter says Field Serviceman no. ZX43 isn’t pulling his weight, email written warning no.1, up-date in 14days…….
Re: Hotpoint Bearings
Tbh Indesit were fine with me, its what you make it as with any company, I went to work and did my best and never had problems, most days i was home by 4, more often than not 3:30, the 6pm finishes were very few and far between.
as has been said in another thread there are far more problematic employees than employers, the problems I saw with some guys was just madness and they still would not sack them, rude to customers, not fitting parts and leaving them with customers, I had one guy turn up to change a fridge door and just left it with the customer, walked into the kitchen and just left it there in its box, I had to go back and fit it.
I believe Service Force,BHS & Hoover are a lot worse than Indesit, A lot of guys were coming on board to Indesit from those over the last few years.
Yes the new systems takes into account everything including lunch and sorting out your stock, lunch is not paid as with most companies and they are putting in an 30 minute gap at lunch time and they are dropping 15 minute for stock I believe so its going to be 7:15 of work and traveling ,Re: Hotpoint Bearings
These systems don,t take in to account peoples working speeds
normally the older maybe the more profession guys or just a bit slower will take longer maybe to much tea hehe , than a younger guy that wants to be home by 3pm
I get the impression hotpoint/indesit and other companys have alot of older guys working for them,
and with the new working age going to 65 to 68 they not going to get any fasterRe: Hotpoint Bearings
I’m 65 and I will back my bearing change abilities against anyone. When I was at Hotpoint some of the most shiftless, lazy engineers were the younger ones, you cannot generalise in that way. 😛
Re: Hotpoint Bearings
iadom wrote:I’m 65 and I will back my bearing change abilities against anyone. When I was at Hotpoint some of the most shiftless, lazy engineers were the younger ones, you cannot generalise in that way. 😛
Also bear in mind that your accumulated experience means you will tend to diagnose faster and make fewer mistakes, so overall a win win situation. 🙂Re: Hotpoint Bearings
Brings an interesting question up, how old is the average engineer now? Somehow i do not believe there is many below the age of 35-40 and i heard somewhere that the average age is low to mid 50’s a bit worrying for the trade.
Phil
Re: Hotpoint Bearings
philfish wrote:Somehow i do not believe there is many below the age of 35-40 and i heard somewhere that the average age is low to mid 50’s a bit worrying for the trade.
40+ with a wife (or partner), kids and a hefty mortgage are essential criteria employers seek, they have all the necessary skillsets. 50+ the average age I would think, who have to work hard to hold down such a demanding job knowing they would find re-employment almost impossible elsewhere.
Re: Hotpoint Bearings
philfish wrote:Brings an interesting question up, how old is the average engineer now? Somehow i do not believe there is many below the age of 35-40 and i heard somewhere that the average age is low to mid 50’s a bit worrying for the trade.
Philyep..53 here, in the game since the 1980’s
the appliances are getting bigger, we’re getting older.
My back is a mess 🙁
- You must be logged in to reply to this topic.