hotpoint bwd129

[fozzey]

hotpoint bwd129 washer/dryer customer says the machine overheats
on the dry cycle

[suedehead1]

Re: hotpoint bwd129

could be the solenoid on the water valve or the thermisor.

[LJDomestics]

Re: hotpoint bwd129

How has she come to this conclusion?
Please remember the customers diagnosis of whats happening as to a fault can very often be misguiding until u actually get to the job yourself only to discover its something completely different.

If her clothes are coming out with big dirty burn holes in i guess shes spot on, best go check it out first, may need no parts?

[fozzey]

Re: hotpoint bwd129

thanks for the replys, checked the valves they are ok when on dry there
is a perminent supply to the heater after 10 min you cant touch the drum?
is there a way to test the thermistor?

[Penguin45]

Re: hotpoint bwd129

Thermistor is an NTC (Negative Temperature Co-efficient) device. It will give a reading in kOhms, which will fall as the device warms up.

Chris.

[Tony_EMW]

Re: hotpoint bwd129

If you get really stuck, send it to us for a same-day test (include a note of the fault) for £5+vat inc return post. Could be a welded heater relay or corrupted chip. Tony http://www.emwelec.co.uk

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