Hotpoint condensing dryer – FTCF87BGG – error code e04

[twicknix]

I visited this dryer and quickly glanced at the error code list which suggests heating fault. I checked the stats including NTC which all checked out. Checked the elements which checked out.

Other source suggests condensing pump which could be faulty?

I am confused. The dryer did not produce heat until I took it apart to check the connections and it was producing heat when I left the property. Later on I got a call saying that the dryer is still showing e04.

Any ideas?

[electrofix]

this is what manual says

Dave

[twicknix]

I did check and it all working correctly even checked the ntc tolerance which is 100k at 25 deg. I checked the connections and all appears to be sound, I even tested each connector. Maybe there is a faulty connection by movement such as all is fine when I tested it then close it up which may have shifted the cable in a position to produce negative result?

[electrofix]

but if you read it, it says “no rise in temp detected “

Its really only saying the heater is not turning on but does not really give a clue as to why

have you checked the board for relay solder problems ?

Dave

[twicknix]

I am due to return in the next few days to investigate it further and will get back to you on this. thank you for your help.

[Author]

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