Hotpoint CTD40 not working, lights flashing

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  • #37278
    bluepeter
    Participant

    I have owned this hotpoint ctd40 for one year and one day and it has stopped working 😡

    The on/off light flashes very quickly, and the top two lights on the control panel (Time Delay and Pre Creasecare) flash more slowly.

    As my warranty expired ONE day ago, you can imagine my annoyance. Hotpoint are unwilling to budge, so I wonder if it is something I could fix myself. I have no qualms about changing parts, but my experience lies more in dismantling computers than tumble dryers, so you may have to explain things slowly 😉

    Hope someone can help.

    #254227
    Penguin45
    Participant

    Re: Hotpoint CTD40 not working, lights flashing

    I think that’s F12 – communications error between the boards. Can be wiring, can be faulty boards.

    Strange how The Indesit Company lose interest after the warranty period. You do have a 5 year parts guarantee – if it does prove to be the boards, paying the £90 call-out might actually be the cheapest option.

    Despite how awful this will look to future readers……… shame on you, Indesit.

    Penguin45.

    #254228
    bluepeter
    Participant

    Re: Hotpoint CTD40 not working, lights flashing

    Thanks Penguin45 – I feared I would have to pay the £90, at least I have a parts guarantee.

    I will also be writing to the shop I bought it from, claiming that the machine was not of “satisfactory quality.” I’m pretty sure I can make a case that a £260 tumble dryer should last longer then 366 days.

    Anyway, thanks for your help 🙂

    #254229
    iadom
    Moderator

    Re: Hotpoint CTD40 not working, lights flashing

    You could always try some ‘sticky backed plastic’ 😆

    Sorry, 😳 can’t help myself sometimes. 🙂

    Jim.

    #254230
    helo_75
    Participant

    unless of course, he made one earlier?

    lots of material here……..

    #254231
    Penguin45
    Participant

    Re: Hotpoint CTD40 not working, lights flashing

    The bit our OP will hate is if he does ring in for the “Free parts” deal, the first thing they’ll do is try and sell him an extended warranty……… for lots more money.

    There are one or two manufacturers who would be rather more sympathetic – SMEG and Bosch spring to mind from recent forum posts – and will bend the rules a little in the interest of customer satisfaction and the maintenance of their reputation.

    Ho, hum, back on our heads…..

    Penguin45.

    #254232
    bluepeter
    Participant

    Re: Hotpoint CTD40 not working, lights flashing

    iadom wrote:You could always try some ‘sticky backed plastic’ 😆

    Sorry, 😳 can’t help myself sometimes. 🙂

    Jim.

    You get a badge for that one 😀

    Quick update, Penguin45 – you were right, communication error between the boards. Engineer has had a look, he thinks it’s not the wiring so will replace both boards. They should be here by the weekend!

    Thanks for your advice, now I’m off to feed Shep 😉

    #254233
    helo_75
    Participant

    sheps been dead for some years hasnt he?

    #254234
    iadom
    Moderator

    Re: Hotpoint CTD40 not working, lights flashing

    Shep, I remember the very first episode of Blue Peter with Christopher Trace. 😳

    Thanks for letting us know the outcome bp.

    Jim.

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