hotpoint ctd80g condenser t.d. hotpoint can’t fix it.

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  • #19302
    keithwilliams
    Participant

    a friend of mine (who will join as trade member when he gets internet connected) has asked me to post this query.
    he’s been given a nearly new dryer by a customer which is diplaying an error code f11.
    apparently the hotpoint guy has failed to fix it a couple of times so they’ve given the customer another dryer and told her to “dispose” of the faulty one. he says it’s too good to chuck out and wondered if anyone can identify the fault. he’s looked up the fault code list he has and says that 11 is not there.
    all advice will be greatly received.

    #182572
    hdltd
    Participant

    Re: hotpoint ctd80g condenser t.d. hotpoint can’t fix it.

    Can you give us a model number and we may be able to help

    #182573
    johnnyj
    Participant

    Re: hotpoint ctd80g condenser t.d. hotpoint can’t fix it.

    If you have the error code for a washing machine for F11 they are the same, ps i know how to cure it i’ve come across it a few times.

    #182574
    keithwilliams
    Participant

    Re: hotpoint ctd80g condenser t.d. hotpoint can’t fix it.

    it’s a hotpoint ctd80g i did put that in my original post but for some reason it didn’t display.
    i have since been told that it is an error in the pump or circuit. the hotpoint guy said it was a bitch to do. any tips for an easy way will be great
    thanks
    keith

    #182575
    Penguin45
    Participant

    Re: hotpoint ctd80g condenser t.d. hotpoint can’t fix it.

    It’s in the title of the thread, Keith……

    From memory, drum out is the only practical way to get at it.

    Chris.

    #182576
    keithwilliams
    Participant

    Re: hotpoint ctd80g condenser t.d. hotpoint can’t fix it.

    thanks.
    i’m being given it next week so i’ll turn it into a recon.
    keith

    #182577
    hdltd
    Participant

    Re: hotpoint ctd80g condenser t.d. hotpoint can’t fix it.

    def fault code F11 is pump or pcb probs
    BEST OF LUCK
    John

    #182578
    keithwilliams
    Participant

    Re: hotpoint ctd80g condenser t.d. hotpoint can’t fix it.

    got my hands on this dryer now. i,ve had a go but it still has f 11 fault code after running for approx one minute. here’s a list of what i’ve checked.

    1. i’ve hard wired the pump to mains supply and it works no probs.

    2. all pipes to/from the pump are clear.

    3. i’ve checked pump supply wires from module for continuity and they are o.k. i also fitted new connectors at pump end.

    4. i’ve removed module and checked for obvious physical damage. NONE found.

    5. i’ve checked coil resistance on all relays and all are o.k.

    6. i’ve used a 12v d.c. power supply to activate each relay and checked that they are all switching correctly. yes they are.

    the drum rotates normally and reverses o.k. the only thing i haven’t checked is the heater/stats but that’s because the fault code said pump.

    I honestly can’t think of anything else apart from a module fault.

    if anyone can tell me what i’ve missed please (especially jonnyj) i’d be most grateful.

    thanks
    keith

    #182579
    simon26r
    Participant

    Re: hotpoint ctd80g condenser t.d. hotpoint can’t fix it.

    Do check the stats. I had this problem on one and it was the stat on the outlet. Again hotpoint could not fix it..

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