Hi
My Hotpoint DC28 dishwasher has stopped working and is displaying an error code:( Both the prewash and wash lights are lit (none of the others) and the drain pump seems to be trying to pump without pumping any water out. Is there something I can do to help it or will I need to call out a service engineer?
Sounds like a pump blockage or failure, check the outlet pipe under the sink or wherever it is located for obstructions. After that it is an internal examination that is needed. Please remove the plug before you attempt to do this or click the link in my sig to see if we have someone in your area who can help.