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Hi there.
Have a 9yr old DWF32 that has been working fine recently.
Today it stuck mid cycle.Wife put washer on a normal cycle. At some point in this cycle she stopped it, opened he door to take something out, then continued the wash.
It ‘appeared’ to continue OK, but stuck at 41 mins to go, while appearing to be constantly draining (or thats what it sounds like).
Ive tried turning it off/on but it just just continues at 41 mins with that draining sound.
Pressing the “Normal” wash and “Quick” wash buttons to end the programme make no difference other than the timer going to 0mins. The draining sound continues.Any help appreciated.
Re: Hotpoint DWF32 stuck mid wash – help…
Opening the door mid cycle is not advisable, the sudden change in internal pressure can lead to flooding into the base.
You need to unplug the machine, drag it out and place a few towels on the floor.
Tilt the machine back as far as you can without actually lying it flat.
If you get water running out then you do have a flooded base.
Try the machine again and if it fails in the same way then you have an internal leak that requires investigation.
Re: Hotpoint DWF32 stuck mid wash – help…
iadom wrote:Opening the door mid cycle is not advisable, the sudden change in internal pressure can lead to flooding into the base.
You need to unplug the machine, drag it out and place a few towels on the floor.
Tilt the machine back as far as you can without actually lying it flat.
If you get water running out then you do have a flooded base.
Try the machine again and if it fails in the same way then you have an internal leak that requires investigation.
OK, Thanks for the quick response.
Will try that tomorrow.
And if I don’t have water pouring out, ie no flooded base, what could it be then?Cheers
Re: Hotpoint DWF32 stuck mid wash – help…
Hi again.
Well I’ve pulled the unit out and as advised tipped it back, till almost on its back.
Dry as a bone I’m afraid. 🙁
So not a flooded base in this case.Re: Hotpoint DWF32 stuck mid wash – help…
The drain pump running all the time is normally caused by a leak. If it is dry then the pressure chamber may be gunged up, the float microswitch may be stuck, I even had one that had these symptoms and it turned out to be caused by a mouse that had chewed away at the polystyrene float causing it to stick.
It may be time to get an engineer in to have a look as there could be many possible causes.
Re: Hotpoint DWF32 stuck mid wash – help…
Thnaks for your advise.
Since times are hard, and I’ve got some time off next week, I’m willing to have a look myself.
I’ve taken the washer to bits (to one degree of other) a while back, since it was leaving dishes dirty.
That was fixed.
Is the pressure chamber that big unit at the back of the washer (I think you have take the whole unit pretty much apart to get to it on the DWF32).
I’m not sure where the float micoswitch would be situated, so any advise gratefully accepted.Cheers again
Re: Hotpoint DWF32 stuck mid wash – help…
The pressure chamber and the fill matrix/heat exchanger are mounted on the left hand side looking from the front.
You will see a red plastic rod which locates into the top of the float, this lifts up and operates the micro switch.
The whole of the pressure chamber can become gunged up over time.
Re: Hotpoint DWF32 stuck mid wash – help…
Just realised I’d not updated this page.
Finally got round to attacking DWF32 today.
Its a real pig to get into, with no obvious means to get to the gubbins. Finally figured how to get near the red microswitch rod by removing the bottom front bezel, and the galvanized plate behind it with the unit on its back.
I pushed/pulled the red rod up and down a number of times to ensure it was free, then put everything back together again.
This seems to have done the trick 🙂
First wash finished Ok and now giving it a chemical enema.I noticed when I had the unit on its back that there is a button under the base which links to the red rod allowing you to operate the microswitch without taking anything apart. Just lay the unit on its back and press this button. Useful to know if this happens again.
So thanks very much iadom – appreciate your help here. 8)
One thing I would really like to know is how to get the back, sides and/or base off if I need to change something in the future. Is there a service manual or a diagram/pictures & description. This thing is locked up like a bank safe.
Cheers.
MD
Re: Hotpoint DWF32 stuck mid wash – help…
Its a Bosch based machine, access to all base components is very difficult.
There is no back on the machine, once you remove the lid ( some nifty little catches at the back) it is then quite easy to remove the side panels, just a couple of screws in the front edge of each panel on most, sometimes screws at the back but mostly they just hook on.
To get right into the base to access the motor, heater box etc you have to remove the top, sides, lower plinth, door and then lift off the whole of the tub assembly after removing everything that is holding it down. Not for the fainted hearted and not really a simple DIY job.
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