Hotpoint E6005 Hob – touch control problems

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  • #38782
    outinthestix
    Participant

    We’ve just had a new kitchen installed, and a couple of hours ago the electrician connected up our oven and hob.

    The hob has touch controls – a new experience for us. We notice that a light touch on the ‘plus’ button will increase the heat of a ring, but one has to press pretty hard on the ‘minus’ button to decrease the heat. This doesn’t seem acceptable.

    Is this sort of thing common? Is it easy to sort?


    On another matter, the website describes the hob as a ceramic hob, but the instruction manual speaks about ‘induction cooking zones’ and says “Copper, ceramic, earthenware, glass, terracotta, aluminium and non magnetic stainless steel cookware is incompatible with induction cooking”.

    I’m puzzled, because we thought we bought a ceramic hob rather than an induction hob.

    Does this mean that we cannot use copper bottom pots with the hob?

    #259973
    Penguin45
    Participant

    Re: Hotpoint E6005 Hob – touch control problems

    Curious – Hotpoints’ own PUBLICITY states that it’s a ceramic, complete with piccies of glowing elements. THIS ARTICLE may clarify things somewhat.

    Penguin45.

    #259974
    Phidom
    Participant

    Re: Hotpoint E6005 Hob – touch control problems

    You should be able to tell by the price if it’s an induction hob, they are a lot more expensive. I think you do have a normal ceramic hob but perhaps the instructions cover a range of models. I suggest you contact Hotpoint regarding the touch control sensitivity as it should be rectified under warranty.

    #259975
    outinthestix
    Participant

    Re: Hotpoint E6005 Hob – touch control problems

    Thanks. It’s one of Hotpoints cheaper hobs, so it must be ceramic.

    We’ve contacted Hotpoint and a technician will call later this week to see if he can rectify the problem. (Hotpoint gave us a choice of a new hob or sending the technician, and we chose the latter because we reckoned it would be quicker.)

    We’ve a couple of general questions about the hob.

    1) The hob is set into the worktop, and can just be lifted out. In order to set it in place, a piece of worktop the shape and size of the hob, was, of course, cut out. This leaves the cut mdf exposed, and obviously if some sort of liquid got in, it could cause damage. Is some sort of sealing required so that liquids that are spilled do not get inside the work-top?

    2) There is a soft, rubbery sort of plastic around the edge of the hob where it fits into the worktop. Is this porous – i.e. could liquid seep through it?

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