My Hotpoint fridge freezer has a problem where the freezer has stopped freezing properly.
I called out an engineer who took the back panel off and used my hairdryer to defrost it and it worked for about 4 weeks but now I am back to square one with soggy food!
Hi,you probably have a fault in the defrost heater circuit.
It should be defrosting automatically to keep the evaporator clear.
Nothing you can do your self, get the engineer back,could be fault on part or wiring.
Ring the origional engineer and see what he has to say and then decide if you use him again or someone different.