Hotpoint First Addition WMA20 = Problems

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  • #17809
    mrmister
    Participant

    Hi
    I have a hotpoint first addition WMA20 bought it 13 months ago and as expected just after the warrenty ran out it started going wrong,

    the main problem is when running through a program it will go almost all the way through until it gets to the drain , rinse and spin,
    it just goes onto end program, leaving the clothing soaking wet, if i try to re set it onto “rinse and fast spin” it begins to refil with water for a second or 2 then clicks back onto end program and the drain motor kicks in,but only for a short period leaving the clothing still soaking ,so i have to keep setting it onto rinse and spin so the drain motor will empty the drum? . then i leave the machine for an hour or so until i can again set it to “rinse fast spin” sometimes then it works , sometimes it just goes straight onto program end and again the drain pump comes on..for a very short time??? 😕 etc etc etc

    another problem is sometimes when i set it to wash 60 or 40 i feel the door glass half way through and its hot..next time i do a wash the door is stone cold ? 😕

    i probably haven’t explained the problem well enough for anybody to help so im at the stage where it either engineer or skip?
    thanks Mrmister

    #176481
    iadom
    Moderator

    Re: Hotpoint First Addition WMA20 = Problems

    It does sound as though you may have a partial pump blockage or sump obstruction, If you do not feel capable of checking this yourself then click on the link in my sig to see if we have someone who can help. It should not be over expensive if this is the cause of your problem.

    Please remove the mains plug if you intend to open the patient up yourself.

    As regards your reference to the ‘skip’ please bear in mind that you do have a five year parts gaurantee on this machine, even if the machine suffered a major expensive failure you would only have to pay the Indesit Co’s £90.00 labour charge, you will not be able to go out and purchase a new machine for that price.

    Fortunately this machine has the earlier Hotpoint electronics, before Indesit decided to put their own woeful PCB’s into most of the Hotpoint range, also if it is under 2 years old it will have the later bearing seals which have virtually eliminated the large number of bearing failures on these.
    In short, get it seen to. 🙂

    #176482
    Penguin45
    Participant

    Re: Hotpoint First Addition WMA20 = Problems

    Not the worlds finest washer I’m afraid. Right, when it faults to “end”, do you get any of the progress or option lights flashing at the same time? If yes, they may identify a fault code which would help us enormously. As to the heat issue, can’t offer anything at this stage.

    Regards,
    Penguin45.

    #176483
    mrmister
    Participant

    It does sound as though you may have a partial pump blockage or sump obstruction, If you do not feel capable of checking this yourself then click on the link in my sig to see if we have someone who can help. It should not be over expensive if this is the cause of your problem.

    thanks iadom
    if i knew where the sump or pump was i may be able to check it , how would i get to them if i decided to have a go myself? any ideas

    #176484
    mrmister
    Participant

    thanks Penguin45

    no codes or flashing lights on this hunk of junk im afraid.. very basic model ?

    #176485
    Penguin45
    Participant

    Re: Hotpoint First Addition WMA20 = Problems

    Pump – at lowest point of machine.
    Sump hose – connects drum to pump and contains filter.
    Remove plug and rear access panel to reveal all.

    Evening Iadom……. :wave:

    Penguin45.

    #176486
    mrmister
    Participant

    iadom & Penguin45.
    your stars..ill give it a go tomorrow and see what i find..if not ill give you an update
    thanks for your advice and time

    regards mrmister

    #176487
    iadom
    Moderator

    mrmister wrote:

    this hunk of junk im afraid.

    Tsk, tsk. If it does turn out to be a pump obstruction or similar it is worth noting that in 99{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} of cases this is due to user misuse, not due to the quality of the machine.

    The pump is behind the lower back panel, arm yourself with a couple of towels and a washing up bowl or large roasting tray. Power off at all times.

    #176488
    iadom
    Moderator

    Re: Hotpoint First Addition WMA20 = Problems

    Evening P45, looks like the weather may save Sri Lanka 😉

    mrmister, please take note of my earlier post, if the worst comes to the worst, you have a full five year parts warranty.

    #176489
    mrmister
    Participant

    was told it wasnt the best of washers…Hmmmmm without a doubt it will be down to me im sure , lets hope i can sort it without a lot of fuss and expense.
    ill be armed with towels and washing up bowl
    thanks again
    mrmister

    #176490
    mrmister
    Participant

    sure its worth paying the £90 if i cant sort it
    cheers all
    goodnight

    #176491
    iadom
    Moderator

    mrmister wrote:sure its worth paying the £90 if i cant sort it
    cheers all
    goodnight

    Don’t be silly, even allowing for the Italian and Chinese degradation of the domestic appliance market BISE, you will not be able to buy another machine for £90.00.
    The machine you have, although basic is not one of the worst machines on the market, it does not have the dodgy Indesit controls and it has the later drum bearings. It should last you for a few years yet.


    NB. BISE= Before ISE 😉

    #176492
    mrmister
    Participant

    Re: Hotpoint First Addition WMA20 = Problems

    Penguin45 wrote:Pump – at lowest point of machine.
    Sump hose – connects drum to pump and contains filter.
    Remove plug and rear access panel to reveal all.

    Evening Iadom……. :wave:

    Penguin45.

    i did everything you sugested and BINGO 😀
    Not only is my washing machine working like brand new but after emptying the sump hose and pump im £1.57p.. 2 drawing pins..a button and some elastic better off…lol

    A big thankyou to iadom and Penguine45..you are complete stars and have saved me £90.. 😆
    Best regards Mrmister

    #176493
    iadom
    Moderator

    Re: Hotpoint First Addition WMA20 = Problems

    mrmister wrote:

    Penguin45 wrote:
    Pump – at lowest point of machine.
    Sump hose – connects drum to pump and contains filter.
    Remove plug and rear access panel to reveal all.

    Evening Iadom……. :wave:

    Penguin45.

    i did everything you sugested and BINGO 😀
    Not only is my washing machine working like brand new but after emptying the sump hose and pump im £1.57p.. 2 drawing pins..a button and some elastic better off…lol

    A big thankyou to iadom and Penguine45..you are complete stars and have saved me £90.. 😆
    Best regards Mrmister

    You see, its not such a heap of junk after all, you just need to educate the operator now, 😉

    Coins can do very serious damage to modern machines with nylon outer drums, you have escaped this time.

    Thanks for letting us know the outcome.

    Jim.

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