Hotpoint washing machine
WMFUG942PUK
Element Replaced
When fitting, I noticed there was no internal stabilising bracket for the element to slide into. Day after repair, customer complained of knocking noise on spin – The element had angled upwards and was knocking against the bottom of the metal drum during the spin distribution phase.
I re fitted the element making sure to angle it slightly downwards. However, now the customer has had a flood. I’m presuming the element has popped out (am about to arrange another visit) . This (element popping out) is something I have heard of, but never had happen to myself.
What is the advice here? How tightly do I screw the 8mm nut? Is the element popping out a consequence of tightening too much? Why is there no stabilising bracket!?
Original part element fitted, the short 1700W version.
Many thanks.