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Please help Hotpoint FF52P Fridge Freezer has defrosted due to cold weather Nothing stating this would happen in books or instructions given out by Hotpoint. Hotpoint engineer said to call the people we bought it from on internet but so far they have not got back to me I understand Under the Sale of Goods Act if the Product is not fit for the purpose it is meant for it should not have been sold to me. I explained when I ordered it that I had bought a second hand fridge freezer and when it arrived it did not fit in the Outhouse and I needed a good reliable Fridge Freezer for in the outhouse. Please can anyone advise what type of Fridge Freezer would work in a Garage or Outhouse in cold weather. I paid just under ยฃ300.00 for this Hotpoint Fridge Freezer. At the moment I have no freezer. Joan in Scotland
Re: Hotpoint Fridge Freezer FFA 52P in Marley Outhouse
Hi Joan
An article here on why refrigeration in outbuildings won`t work is a good start.
The climate class SN referred to in the article is what is considered to be the best working enviroment for UK use and all refrigeration is made to this standard, however with the extreme temperatures we have experienced of late, especially in Scotland, I`m not surprised yours has stopped working correctly.
The fit for purpose may be a litle more challenging as Hotpoint do state in their literature the following
Hotpoint wrote: For climate class information and advice such as whether your appliance is suitable for use in an outbuilding or location other than a kitchen please call our product information team on 08000 92 19 22
AFAIK there are no manufacturers that produce domestic refrigeration which will cope with low temperatures, so It`s probably going to be the case that you either move the appliance to a warmer location ( not easy I know) or wait until the temperatures rise when the machine will resume normal working or introduce a heat source to the current location in order for it to burst into life again.
Sorry but that`s about as good or bad as it gets I`m afraid.
HTH ๐
Don
Re: Hotpoint Fridge Freezer FFA 52P in Marley Outhouse
Hi Joan,
If you explicitly explained the use and installation requirements to the retailer then yes, they should have advised that no refrigeration products were suitable for that purpose and if the retailer didn’t advise you correctly then that is pretty much their lookout and problem. I presume, as it’s an internet sale, that you will have proof of this in emails and can demonstrate that you did actually ask for this as a requirement of the sale.
They should therefore honour the SoGA and refund you as that’s really the only option given that, so far as I am aware, no machine will operate in that climate, there’s certainly none recommended that can do so that I have ever heard of for well over a decade.
You also don’t say how old the machine is. Please understand that the retailer is fully within their rights to deduct a “reasonable” amount for any use that you may have had from the machine. In short, if you’ve had it a year then you’re very likely to get a partial refund, not the full amount.
However, if you didn’t ask for it to operate in the climate then you could have a bit of hassle getting anywhere I’m afraid.
HTH
K.
Re: Hotpoint Fridge Freezer FFA 52P in Marley Outhouse
im assuming the outhouse has an electricity supply otherwise you wouldnt have a ff there.
as don has stated, no ref is really suitable for that kind of climate anyway. and from my experience, the reply of “my older one managed ok” is not a reasonable claim for a new one to also work ok, especially if the retailer actually said it was anything other than ok – that includes the term “not ideal”. and if the retailer referred you to the manufacturer to check, then soga doesnt really apply.
your best bet if the internet retailer is dragging their heels over the saga, and there was nothing that is concrete stating that the f/f would work in yout out house is to see if the retailer are willing to offer you a frostguard heater f.o.c. as goodwill. that way they negate the relatively expensive cost of picking up a non-faulty appliance that hotpoint wont then take back, for a relatively inexpensive price, and you get a solution to a problem you will experience with almost every other refrigeration manufacturer!
please note iirc hotpoint say theyre static refrigeration works in ambient temperatures as low as 4 degrees *C. for f/free im not sure, but tbh hotpoint offers one of the lowest ambient temperature guarantees of operation, so anythign else on the market will struggle to match it.
it would certainly negate the need for lenghty hassle, the
Re: Hotpoint Fridge Freezer FFA 52P in Marley Outhouse
BEKO CDA648FS 11.0CF
11.1 cu ft Frost Free Fridge Freezer
11.1 cu ft / 313 Litres, Efficiency Rating: A, Frost Free, Auto Defrost, Reversible Doors, Clear Drawer Fronts, 3 Safety Glass Shelves, ###Works in -15C Conditions###, H: 1906mm W: 595mm D: 600mm, Net: 9.5 cu ft / 269 Litres
hope this helps ##
Re: Hotpoint Fridge Freezer FFA 52P in Marley Outhouse
yeh but it states only the freezer is guaranteed to -15* conditions tho. pretty certain when i spoke to beko last, that most of their f/f’s fridge and freezer’s lowest ambience (assuming u want both to work ok) was +10*c . dont quote me on that tho as my memory is terrible as it may be one of the f/f’s where the fridge is chilled directly by the freezer air!
Re: Hotpoint Fridge Freezer FFA 52P in Marley Outhouse
Are you sure it was -15รลกC?
The only way I can see that working is if the fridge and freezer have separate compressors, a thing not seen often for the past twenty years and the bean counters cut away the costs to meet SRP’s. Oh, and you’d also need pretty good all round insulation and sealing to protect the micro climate that you’d be creating in the fridge and freezer.
I have to ask also, does the fridge have a heating system as well to raise the internal temperature to above ambient in order to stop the contents from freezing when the ambient drops that low?
And there’s the problem when you wander outside the normal temperature ranges, you get hit with so many problems.
Even with what they call “tropicalised” units for very warm climates there’s issues with humidity which means that the cabinet can “sweat” and it looks as if it’s leaking. You can see the same sort of thing when you put a fridge or freezer in a conservatory in the summer, aside from the fact that it’s needing a small power station to keep it battling away to keep the temperature down.
In short, temperature extremes… not good for refrigeration. ๐
You can make it work, but it comes at a price.
K.
Re: Hotpoint Fridge Freezer FFA 52P in Marley Outhouse
yes saw a beko in a customers garage last week with a sticker on the front saying freezer will work in an ambient temp of -18 cras
Re: Hotpoint Fridge Freezer FFA 52P in Marley Outhouse
from a friend at beko…
Hi,
I have been asked to supply an answer to the question in the subject line. It is subject to patent so cannot give exact details but if a standard fridge thermostat (which also controls the freezer) is not switching the compressor on because the ambient temperature is too low, the freezer contents would start to thaw out. On our electronic version, the software constantly monitors the state of the additional sensors in the product and if the freezer temp. starts to increase for instance, the software will ignore the thermostat setting and turn on the compressor anyway thus maintaining freezer temp.
Hope that helps.phil
Re: Hotpoint Fridge Freezer FFA 52P in Marley Outhouse
yep thats basically what it said on the label i saw dont know why they dont just fit a defrost heater on the fridge side though seems much simpler to me :rolls: cras
Re: Hotpoint Fridge Freezer FFA 52P in Marley Outhouse
From Beko UK website.
http://www.beko.co.uk/Faq.aspx#re
See refrigeration section Q’s 3,5 & 6.
Don’t they contradict each other a bit or am I misreading it.
Ref that Beko model CDA648F
http://www.beko.co.uk/ProductDetails-20 … A648F.aspx
They do claim it works down to -15oC
Must go footy time…
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