Hotpoint SDW 60 Dishwasher – Error code 3

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  • #266128
    Penguin45
    Participant

    Re: Hotpoint SDW 60 Dishwasher – Error code 3

    Don’t worry about it – the “Company” is one thing, the workers are something else. What keeps these forums alive is that most of us thoroughly enjoy what we do and are willing to share. The same applies to the Company lads. They can only work on the product in front of them, the problems are not actually their fault and they will do their best for you.

    Make the call and make sure the kettle’s on 😀 .
    Penguin45.

    #266129
    Cloviscat
    Participant

    Re: Hotpoint SDW 60 Dishwasher – Error code 3

    well – I didn’t call them, but Other Half did:

    Implication that if repair is significant they will classify the machine as Beyond Viable Repair and we’d loose our £100

    Can anybody give me a view on that?

    And looking at the figure from our UKWhitegoods repair man, the repair total is actally £210, so getting a new Bosch for £295 might make better sense…?

    Just want a *${e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d}*! working dishwasher!!!

    #266130
    iadom
    Moderator

    Re: Hotpoint SDW 60 Dishwasher – Error code 3

    Cloviscat wrote:

    And looking at the figure from our UKWhitegoods repair man, the repair total is actally £210,

    This was for a circulation pump & module wasn’t it?

    #266131
    hotpnt
    Participant

    Re: Hotpoint SDW 60 Dishwasher – Error code 3

    hi, your machine would not be classed as ‘beyond economical repair’ for the pump & module, probably the call centre’s way of ‘persuading’ you to take out the extended policy, however, if it cant be repaired, you should be able to reclaim the £99.50,
    Not really sure why you would need the module though (unless the wet motor took it out, but thats highly unlikely),
    You should find that when engineer comes it will be a reasonably straight forward job of fitting the pump/motor, 30 mins & your back in action

    #266132
    Cloviscat
    Participant

    Re: Hotpoint SDW 60 Dishwasher – Error code 3

    As far as I understand it, pump and PCB – is that the same thing? 😕

    Thanks for those interesting points: –

    The display (which started the whole think with the flashing light) did seem to stop working after we tried the tip-and-mop occupation…?

    How would we reclaim the £99.50, please? the lady who spoke to Other Half made quite a point of saying it was non-refundable….

    (I feel such a dimwit about this whole topic, but I guess we all have our areas of expertise 😉 )

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