Hotpoint service Charges.

Home › Forums › General Trade Forum › Hotpoint service Charges.

Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • June 20, 2009 at 8:03 am #46499
    mike412
    Participant

    Hi folks,

    Probably one for the Hotpoint boys this.

    My neighbours asked me to look at a 3 year old WMA series which needed bearings and a couple of other issues, so I advised them to go down the Hotpoint 5 year warranty route as would be cheaper( and easier for me).
    They contacted Hotpoint, but were told it could only be done under warranty if an insurance type scheme was taken out for about £180 or so.
    Is this correct? What happened to the “just pay the labour, the parts are guaranteed for 5 years”?.

    Thanks in anticipation,

    Regards, Mike

    June 20, 2009 at 8:35 am #289783
    johnnyj
    Participant

    Re: Hotpoint service Charges.

    They can pay for the Labour only£99 for repair and free 3 months appliance g/tee, they will try and get customer to opt for a repair + service contract for the full year, i think you have to be firm with them regarding paying only for the repair,

    June 20, 2009 at 5:38 pm #289784
    mike412
    Participant

    Re: Hotpoint service Charges.

    Thanks for that Johnny, £99 is cheap for the work involved really, so no great surprise that they dont want to do it that way.

    Cheers, Mike.

  • Author
    Posts
Viewing 3 posts - 1 through 3 (of 3 total)
  • You must be logged in to reply to this topic.