Hotpoint Ultima S Line Tumble Dryer rarely reverses

[gammyleg]

Hi,
I have an S Line tumble dryer, bought new about 5 years ago. Definitely the worst purchase i ever made ( along with the Hotpoint washing machine – incapable of balancing itself when trying to start a spin cycle ).
The problem with the dryer is that it rarely reverses during the drying cycle, maybe only once every half hour. Whatever is in there just rolls-up into a tight ball and doesn’t dry. I have to to go back to it every couple of minutes to take the washing out and unfurl it all.
I bought this specifically because it claimed to have reverse action.
Is this normal or is it faulty. If so, can it be fixed?

Thanks

[electrofix]

probably correct as they dont reverse as often these days but have no access to tech on all dryers

if you post a model i can have a look

Dave

[gammyleg]

Hi Dave, thanks for the reply. The model no. is SUTCD 97.

I’ve read through the instruction book many times looking for a programme with more reverse cycles but this kind of information is not referenced.

I’ve had two previous dryers, both cheap budget options, and they have outperformed the Hotpoint by a country-mile. I now regret the decision to go for a full-on digital machine rather than a good old clockwork type.

[electrofix]

have not got your model but the one i looked up says

“Typical for Timed drying (approximate)
5 minutes clockwise – Heating ON.
20 seconds anti-clockwise – Heating OFF.
For Automatic programmes the above sequence may be different”

does not say what difference the automatic cycle makes to the reversing times

Dave

[gammyleg]

Again, thanks for your help. I’ll see if I’ve the option of selecting a Timed Cycle and report back. Won’t be ’til next weekend though, all the washing is done.

[gammyleg]

Well I couldn’t wait until the next wash day so gave the timed cycle a go with 1 damp tea towel.
It ran for bang-on 5 mins then…..hooray!! switched to reverse for roughly 8 – 9 seconds.
I’ll do a proper check on my usual ‘Cupboard Dry Cotton’ cycle at the weekend.
This could be a game changer.

[Author]

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