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My machine stopped mid cycle full of water. Have drained manually and managed to get to spin the clothes in there. No sound at all that the pump was working or attempting to work. On ivestigating at the back of the machine, bottom right hand side there is a big black pipe. Connected to the righthand end of this is a black box (?the pump, sorry very much a machine novice) A black and blue wire connect to this via a white plastic connector. On disconnecting this connector the live black has burnt out and become disconnected.
Can anyone tell me if I can replace this connector myself and if so where I can get one online. Not too sure as it seems to be factory moulded, however it does look to come apart (but the plastic on this one has burnt together so can’t be certain). Just knowing what the bit is called would also be of help.
Any tips as to why this may have happened and what I can do to prevent it happening again.
Re: Hotpoint Ultima WMA60 – pump problem help!
You should be able to replace both wires with separate spade connectors. You must make sure that they are insulated from each other with a plastic sheath before you refit them. Not a common fault, just bad luck I guess. Plug out at all times when you are working on the machine.
Jim.
Re: Hotpoint Ultima WMA60 – pump problem help!
Thanks
unfortunately though I have looked online for spade connectors, but they do not appear to be the right bits. The connector I am looking for is a small white moulded plastic block (think it would be the female end of the connector) with a hole for each of the wires to go into. The male part of the white box is actally connected to the electronic looking black box next to the ?pump
Any Ideas?
Re: Hotpoint Ultima WMA60 – pump problem help!
kimbling wrote: The male part of the white box is actally connected to the electronic looking black box next to the ?pump
Any Ideas?
There is no ‘electronic’ thing near the pump. The pump itself has a whilte moulded cover and the body of the pump can be encased in a black plastic cover. As I said it is possible to fit two normal spade terminals in place of the original block as long as you isolate them from each other.
Have a look at the small picture here ( it will enlarge a little) this is the complete pump from your machine.
Jim.
Re: Hotpoint Ultima WMA60 – pump problem help!
Great, got you now! as they say a picture paints a thousand words!
Will give it a go tomorrow.
Could the reason for this problem be a possible blockage in the pump? Is it worth taking the pipes off to check or do you think it is unrelated?
Cheers
KimRe: Hotpoint Ultima WMA60 – pump problem help!
I have never seen a blockage cause the terminals to burn, as I said you have just been unlucky, possibly the original connection was not perfectly made, however it would do no harm to check for any obstruction inside the pump.
Jim.
Re: Hotpoint Ultima WMA60 – pump problem help!
I have replaced the original block with the 2 spade terminals as advised but the pump is still not running. Any further ideas?
I made sure to isolate the two terminals, and just tried it on a rinse and spin. the rinse was no problem and i was so certain that it would work, but no. When the machine gets to the point of draining it just shuts off and the machine says END.
Any further advice would be very much appreciated.Re: Hotpoint Ultima WMA60 – pump problem help!
It sounds like it may be time to call the cavalry, pump and associated wiring will need testing electrically before anything else, then its gets a bit harder from there on in, There is always a possibilty that the two wires had shorted, this may have damaged the control module. You did check to see if the pump would rotate manually? It should flick round in 1/4 turn increments.
Worth remembering that this machine will be covered by Hotpoint’s five year parts guarantee, you will have to pay the rather high labour charge though. You could try the link below to see if we have someone who can help.
Jim
Re: Hotpoint Ultima WMA60 – pump problem help!
Thanks for your honesty! I’m calling in the cavalry tomorrow, although it is a bit hit and miss here in Gibraltar. Whether the guy can actually replace parts, i’m doubtful, but at least he can test the pump and wiring for me. If i then have to go online to order – so be it!
Thanks again and i will let you know the outcome.Re: Hotpoint Ultima WMA60 – pump problem help!
Always available for expenses paid trips to Gib, could pop up the coast to my mates Bryn & Pat in Fuengirola at the same time. 😆
Please let us know how you get on.
Jim.
Re: Hotpoint Ultima WMA60 – pump problem help!
It seems as if the moter on the pump has burnt out, at least that is what the man says. He’s taken the pump out and is going to replace it this afternoon. We’ll have to wait and see!
Re: Hotpoint Ultima WMA60 – pump problem help!
Not an unknown fault, but unusual on that machine, normally caused by water getting onto the pump or much older pump wearing away and leaking internally. Keep us informed.
Jim.
Re: Hotpoint Ultima WMA60 – pump problem help!
It just gets better and better!!
After taking the pump back to his workshop he tested it again and found it not to be faulty!
He has run a few more tests on the wiring that he can get to and belives now that there must be a break/fault in the wiring at some point that he can’t get access to so he is taking the machine away to work on it as there is no room in my kitchen (there isn’t!). I’m just glad all the labour is covered under the initial £25 call out fee!!
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