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The soap powder in my machine is not being totally dispensed into the washer. This has only started about a week ago. I’ve taken the dispenser out and given it a good clean but the problem still persists.
I have noticed that there is a hard, encrusted layer on the bottom of the dispenser that I am unable to remove; could this be ‘holding’ onto any new powder that is placed there?
Is there anything else I can do to make sure all the soap is dispensed i.e. some chemical or tablets to clean the water-ways, Calgon etc. ?
Thanks in advance. 🙁Re: Hotpoint Ultima WT940 – soap not being fully dispansed
Remove the dispenser and give the water holes in the roof of the dispenser housing a good scrub with an old toothbrush and hot soapy water. If this does not do the trick you could consider changing from powder to tablets you can put in the drum. One of the drawbacks of the modern cold fill only machines is that powder is not dissolved so easily by cold water.
Re: Hotpoint Ultima WT940 – soap not being fully dispansed
Phidom wrote:Remove the dispenser and give the water holes in the roof of the dispenser housing a good scrub with an old toothbrush and hot soapy water. If this does not do the trick you could consider changing from powder to tablets you can put in the drum. One of the drawbacks of the modern cold fill only machines is that powder is not dissolved so easily by cold water.
Tried what you said and it has helped a bit. Is there any other thing I can do?
On a previous machine I had we encountered the same problem. I cleaned all the dispenser untit etc. just like it said in the manual but with little effect. As I had insurance, I called the engineer who cleaned it all for me by going inside the machine and he got it working like new. However, I was still stung for £80 as they said it was something I could’ve done.??!
I explained to them that I followed the instructions in the manual to the letter but without success. Once all the customer’s options are exhausted what else can you do? I changed my insurance provider immediately and let them know what I thought of them.
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