hotpoint wd420 long cycle

[slyp98]

hi all this one takes 2 hrs to do a fast wash ? anyone , its heating the water and the brushes are fine

[iadom]

Re: hotpoint wd420 long cycle

Syphoning, poor fill, OOB, customer error??

Have you actually timed it yourself? I had exactly the same complaint on a WD420 only last week. checked everything out, set it to a 40 degree wash and it took 1hr 45 mins which is the time stated in the manual, not had a call back since.

[slyp98]

Re: hotpoint wd420 long cycle

No just cutomer feedback , ill go and set it up myself to avoid repeat thanks

[slyp98]

Re: hotpoint wd420 long cycle

iadom wrote:Syphoning, poor fill, OOB, customer error??

Have you actually timed it yourself? I had exactly the same complaint on a WD420 only last week. checked everything out, set it to a 40 degree wash and it took 1hr 45 mins which is the time stated in the manual, not had a call back since.
Timed it today 2 hrs 10 mins for a fast wash, I also checked element all seemed ok , but after 8 mins the power dropped off at the element , nothing there so the water got to maybe 15 degrees fast wash should hit 30 I checked the dial on the program panel that’s ok set at 40 , then I checked the ntc and it reads 15 k ohms at between 10 and 15 degrees Celsius , I don’t have any info on this one anyone know if that is correct resistance , element checks out ok also 38 ohms thanks

Sent from my HTC One mini 2 using Tapatalk

[iadom]

Re: hotpoint wd420 long cycle

Not at home ATM, will have a look later or PM me an email address and I will send you the manual when I get home this evening.

Jim.

[slyp98]

Re: hotpoint wd420 long cycle

iadom wrote:Syphoning, poor fill, OOB, customer error??

Have you actually timed it yourself? I had exactly the same complaint on a WD420 only last week. checked everything out, set it to a 40 degree wash and it took 1hr 45 mins which is the time stated in the manual, not had a call back since.
Timed it today 2 hrs 10 mins for a fast wash, I also checked element all seemed ok , but after 8 mins the power dropped off at the element , nothing there so the water got to maybe 15 degrees fast wash should hit 30 I checked the dial on the program panel that’s ok set at 40 , then I checked the ntc and it reads 15 k ohms at between 10 and 15 degrees Celsius , I don’t have any info on this one anyone know if that is correct resistance , element checks out ok also 38 ohms thanks

iadom wrote:Syphoning, poor fill, OOB, customer error??

Have you actually timed it yourself? I had exactly the same complaint on a WD420 only last week. checked everything out, set it to a 40 degree wash and it took 1hr 45 mins which is the time stated in the manual, not had a call back since.
Timed it today 2 hrs 10 mins for a fast wash, I also checked element all seemed ok , but after 8 mins the power dropped off at the element , nothing there so the water got to maybe 15 degrees fast wash should hit 30 I checked the dial on the program panel that’s ok set at 40 , then I checked the ntc and it reads 15 k ohms at between 10 and 15 degrees Celsius , I don’t have any info on this one anyone know if that is correct resistance , element checks out ok also 38 ohms thanks

Sent from my HTC One mini 2 using Tapatalk

[iadom]

Re: hotpoint wd420 long cycle

I have no idea what that last post is about?

I have checked and I have your email from 2011, still not home yet , will check if the manual has the thermistor ratings and if so send it to you. I would suspect that if the heater feed is cutting out like that it is more likely to be a pcb failure than the ntc?

[slyp98]

Re: hotpoint wd420 long cycle

Must have hit the post button 2ice cheers

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[iadom]

Re: hotpoint wd420 long cycle

Manual sent just now. 🙂

[slyp98]

Re: hotpoint wd420 long cycle

Cheers

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