Hotpoint WD420 – Not draining before spin

[pillory]

Hi – Hope someone can help!

It appears that the machine isn’t draining after rinsing before it spins, resulting in water being forced back up the drum inlet when it spins and water flooding out of the front of the detergent drawer.

Stopping the machine during the ‘Rinse & Spin’ part of the cycle and then setting the machine to drain using the ‘Pump Out’ setting works OK – then you can set it to spin with no flooding, this suggests to me that that the hose and pump are OK. But you can’t leave the machine unattended as it always floods from the drawer.

Sometimes the cycle stops during ‘Rinse & Spin’ but no diagnostic lights are flashing, the left hand 3 horizontal lights are illuminated as normal during that part of the cycle.

Any ideas anyone?

[Simon46]

Re: Hotpoint WD420 – Not draining before spin

Does it drain in about 40 seconds ? Possible partial restriction somewhere?

Regards
Simon

[pillory]

Re: Hotpoint WD420 – Not draining before spin

Thanks for getting back so quick Simon,

When you set it to ‘Pump Out’ it drains in a normal kind of time, it doesn’t seem slow – not timed it though.

I’ll check later – it’s in the middle of drying at the moment.

[richardable]

Re: Hotpoint WD420 – Not draining before spin

if you can, get the drain hose and put the end in a bucket or bowl higher than the top of the w/m, set programme for rinse spin, hold the drain hose over the bucket/bowl and see if the water whoooses out fast. if it doesn’t there is a partial blockage in the drain system somewhere.
good luck
richard.

[pillory]

Re: Hotpoint WD420 – Not draining before spin

Looks like I do have a partial blockage as the water runs out fairly slowly rather than fast when the pipe is above machine height.

The next question is of course how do I get access to the pump/filter? it seems to be hidden away with no easy front access.

[richardable]

Re: Hotpoint WD420 – Not draining before spin

pillory
pull the w/d out so that you can work comfortably at the back. at the bottom of the back there is a removable panel, 2 or 3 cross head scews hold it in place. remove panel. at this time it makes the access to the pump and filter easier if you can tilt the w/d forward. get someone to hold it steady. UNPLUG!!!!!!
the filter is in the large black tube from the bottom of the tub to the drain pump bottom right with drain hose connected. use crosshead screwdriver to loosen clip holding the big tube to the bottom of the tub ,put a tray or bowl under it and slip it off. have a look inside…see what treasure you find…if its clear replace it..the white insert with plastic ball will only fit in one way…easier if you find the right way first then put the tube back and tighten clip to secure firmly. then remove plasitc clip securing the big tube to the drain pump…if thats clear remove drain pump, you dont need to disconnect the drain hose. look inside pump and because you are getting a slow drain the pump should be ok but check anyway as you are in the right place to do it. i suspect you will find the “filter” will be blocked which slows the rate of water flow to the drain pump.
post and update when you can
richard

[pillory]

Re: Hotpoint WD420 – Not draining before spin

Thanks for the help Richard – it was one of those tumble dryer freshener sheet things wrapped around the plastic ball/filter. Her indoors won’t be using those again in a hurry!

Whose bright idea was it to make the “filter” so inaccessible… We previously had a Zanussi with easy access to the filter behind a simple flap in the front panel.

Cheers!

[richardable]

Re: Hotpoint WD420 – Not draining before spin

pillory
thanx for update, happy that you got it sorted.
richard

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