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Re: Hotpoint WD440 Power Module Situation
EMW
Unrivalled service, a truly proffesional attitude and super fast delivery!!PS.
Tony, Sorry about slow return of modules ,This is my wife’s department. I will have a word with her. She is gonna pay BIG TIME!Re: Hotpoint WD440 Power Module Situation
OOOps. Started a row now….
She has threatened me with NO Dumplings in my Beef Casserole and also called me a lying Bar Steward!
Strange? never worked in a bar???
and its good you guys have someone to help you!
emw are the way forward i agree
for me.. i have 3 boards in my car, a hardware key, a laptop, and a eprom writer.. thats all i need
helo_75 wrote:and its good you guys have someone to help you!
emw are the way forward i agree
for me.. i have 3 boards in my car, a hardware key, a laptop, and a eprom writer.. thats all i need
Looks as if this is independants only way to go.
It puzzles me Merloni don’t realise that if they let us have the software for our laptops then they are on to a winner.
You just need to look through the various threads on UKWG of engineers writing off countless machines of the various Merloni lines, mostly down to the cost of a repair due to overcharging of spares and the lack of diagnostic equipment, and generally slagging off said products to the customer, end result punter goes out and buys another brand. I would expect the majority of us do this. This Smart card fiasco only adds to the problem. 😕
I would be quite happy to pay for the technical info and equipment if it means that I can keep Merloni brands customers happy (and my bank balance), after all Hotpoint customers over the last couple of generations have been quite loyal to the brand. I used to work for Hotpoint and it was understood that the engineers were front line with the customer and Hotpoint’s customer loyalty and confidence came from this, shame the Italians seem to have a different perception.On a similar angle lets look at Electrolux, IMHO a good company, why TDS. says it all. Elux have been publishing TDS for a long time now, they obviously know the benefits of having their products repaired correctly by any repairer, company or indi.
A question I would ask is how many of us are quite happy to promote their products knowing fine well that we have good technical backup aka TDS, I know I amIf it wasn’t for the likes of fellow humans on UKWG helping each other out then I am sure the manufacturers would have a monopoly and further leverage in prising high costs of repairs out of the public, £99 call out from Merloni at present. 😥
Why can manufacturers not see the benefits of what I am saying for the sake of their customers who have bought their products in good faith?
It will be interesting to see where certain manufacturers are in the next year with the present financial climate as it is :rolls: .
Head against the wall time again 😥
Re: Hotpoint WD440 Power Module Situation
iadom wrote:Isn’t 2008 TDS the last one they are releasing?
Jim.Not heard that one Jim, any reason why?
Rope over the banister time is it? 😥
Re: Hotpoint WD440 Power Module Situation
I’m sure it was mentioned on here earlier last year. AFAIK, Pro Corner is for authorised agents isn’t it?
Jim.
EDIT. Knew I had read it somewhere.
Re: Hotpoint WD440 Power Module Situation
yes, the 2008 TDS was the last….Pro corner is not just for agents, it is for Distripart account holders though and if you are and do not order using it they threaten to take it away! oh and dont ever try to use it at weekends, it never works despite the 24/7 promise on the front page.
as for connect and their being oh so willing to supply the hardware key and the smart card programmer but little else, they have ignored all my mails regarding the back up to go with it.
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