Hotpoint WD440G F13 further diagnostic help

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  • #60324
    AnimalGlu
    Participant

    Hi All,

    First time poster as I’m trying to resolve an issue with my Hotpoint WD440G washer dryer.

    I have been googling including searches for Indisit and other Hotpoint machines. I have posting questions on another forum (DIYnot) and I’m hoping for some additional advice.

    Currently, lights 1, 2 & 4 (plus on/off) appearing on the front display.

    Background, after the other half ran a short wash cycle with some stain remover (without a drying program) and there were ‘loads’ of dense suds visible in the drum before the lights started flashing.

    At this time I have done the following:-

      Emptied the filter under the lower heater and cleaned out a few bits of rubbish (a screw, a underwire from a bra…)
      Replaced the thermistor (even though the resistance reading was 25k Ohms)
      Taken visual checks of all wiring and connectors, where possible checked continuity with a multimeter
      The reading on the heater element is 47 Ohms
      The heater at the bottom of the drum reads 32 Ohms
      I’ve opened the lower section of the heater and there was a little bit of dirt mildew build-up on the filter, so I have cleaned it.
      I have checked that the heater fan is attached properly to the motor spindle and the motor spins freely
      The lower pump functions as the drum empties when the F13 error is reported
      Removed the lower PCB and visually checked for possible failed components (such as C17)

    Wash programs that don’t have heat (Short Wash) still causes the heater box to get VERY hot (too hot to touch) and approx two mins after the drum has filled with water, the thermal wire on top of the heater box causes the F13 error, the heater fan starts to spin and drum drains.

    Is there anything else I can check?

    Is it time for an engineer visit and possible PCB replacement. This is my second PCB (previously replaced by Hotpoint) the machine is ~5 years old.

    Or should I blow my savings and buy a Miele

    Many thanks for your time.

    #341749
    helo_75
    Participant

    i think u answered your own question

    a pcb will cure it, but they really are rubbish

    #341750
    AnimalGlu
    Participant

    Re: Hotpoint WD440G F13 further diagnostic help

    When I first bought a Hotpoint washer dryer a few years back I thought I was making a good choice. I wish I had done some searching first. Oh well.

    It surprises me that someone hasn’t taken then to court over this crap hardware.

    #341751
    quickwash
    Participant

    Re: Hotpoint WD440G F13 further diagnostic help

    Hi Animalglu,

    There isnt much out there than hasnt gone downhill unfortunately :rolls: .

    The problem being people want cheap products and expect them to last for the same amount of time that they used to. But how can they?

    Think back to when most people couldnt even afford a washer, let alone a dryer, and you will remember that a washer would be really expensive compaired to wages and yet now you can go out and buy one for a fraction of the price. So what are the manufacturers skimping on?

    Good luck with the machine 😀

    regards

    quickwash :plug:

    #341752
    AnimalGlu
    Participant

    Re: Hotpoint WD440G F13 further diagnostic help

    quickwash wrote:Hi Animalglu,

    There isnt much out there than hasnt gone downhill unfortunately :rolls: .

    The problem being people want cheap products and expect them to last for the same amount of time that they used to. But how can they?

    Think back to when most people couldnt even afford a washer, let alone a dryer, and you will remember that a washer would be really expensive compaired to wages and yet now you can go out and buy one for a fraction of the price. So what are the manufacturers skimping on?

    Good luck with the machine 😀

    regards

    quickwash :plug:

    I suppose so. Just dissapointment I guess. Just ordered a board from EMW Elecs, I thought it was worth £10 to double check.

    #341753
    quickwash
    Participant

    Re: Hotpoint WD440G F13 further diagnostic help

    I hope that the board sorts the machine for you.

    Let us know how you get on.

    good luck

    quickwash :plug:

    #341754
    iadom
    Moderator

    Re: Hotpoint WD440G F13 further diagnostic help

    AnimalGlu wrote:

    It surprises me that someone hasn’t taken then to court over this crap hardware.

    I repaired a Hotpoint washer/dryer yesterday, it needed a new door trim.

    I has been well looked after and serviced by me from new. It is now 19 years old and is good for a little while yet.

    When new it cost over £350. Allowing for inflation how much do you think that would be today and then compare that with what you paid for your current Indesit based machine. 😉

    Just in case you are interested here is the answer from a rough & ready online calculator


    £350.00 in 1981 is equivalent to £873.45 in 2010

    (Assuming a yearly inflation rate of 2{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} from 2006 onwards)

    How can you possibly pay less now than you would have 19 years ago and expect it to be any good. 😕

    #341755
    AnimalGlu
    Participant

    Re: Hotpoint WD440G F13 further diagnostic help

    helo_75 wrote:i think u answered your own question

    a pcb will cure it, but they really are rubbish

    quickwash wrote:I hope that the board sorts the machine for you.

    Let us know how you get on.

    good luck

    quickwash :plug:
    I received the control board today and fitted it. At first I thought there was still a fault as I had also returned to the original thermistor. However, in combination with the new thermistor everything worked.

    😀

    Many thanks for reviewing my diagnostics.

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