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- This topic has 9 replies, 7 voices, and was last updated 19 years, 6 months ago by
robbo1973.
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September 25, 2006 at 7:21 pm #21133
robbo1973
Participanthi this is a friends machine the worst type. he says it is not cleaning clothes have checked it quickly but said would pop back. fills,tumbles reverses heater comes on empties rinses and spins but clothes aint clean 👿 . any body any ideas he is using branded powder which he has always used machine approx 4 years old. thanx
September 25, 2006 at 8:00 pm #189643phil59
ParticipantRe: hotpoint wd61
not gettin up to right temp ???? 😥
September 25, 2006 at 8:17 pm #189644Turbo
ParticipantRe: hotpoint wd61
Is he over loading it. Tell him to put a load on 1 hour before your next visit.
September 25, 2006 at 9:44 pm #189645Tony_EMW
ParticipantRe: hotpoint wd61
Very common this on these 904/2426/02 timer/mods. They skip through too quickly. Change the timer and all should be well. Check thermister though first to make sure around 20-30K when cold. We have the timers in stock. Tony EMW
September 25, 2006 at 10:33 pm #189646iadom
ModeratorRe: hotpoint wd61
Simply check the heater, internal toc can go OC. The control unit will advance the timer past the heat position after a set period if it senses no rise in temperature. Often a heater fault, rarely a control fault.
September 25, 2006 at 11:18 pm #189647Penguin45
ParticipantRe: hotpoint wd61
Choked filter will usually give poor wash results…..
Chris.
September 26, 2006 at 6:12 am #189648bobokines
ParticipantRe: hotpoint wd61
Tony_EMW wrote:Very common this on these 904/2426/02 timer/mods. They skip through too quickly. Change the timer and all should be well. Check thermister though first to make sure around 20-30K when cold. We have the timers in stock. Tony EMW
Tony, surely you don’t condone changing timers as a matter of course before checking every other component?
I’m with Jim here, much more likely to be a heater problem.
Bob
September 26, 2006 at 5:52 pm #189649Tony_EMW
ParticipantRe: hotpoint wd61
Hardly….. We take timers back after they have been fitted for 21 days for a mere £5+vat so I’ve no interest in pushing timers that aren’t going to be needed. I am only making the point that, in my experience (over 5000 of these tested by me), skipping heat due to a timer fault is way way way more common than heater or thermister faults. I ASSUME any engineer would always check the other machine components before fitting timers. Not always the case, but our timer return policy acts as a financial safety net when needed.
September 26, 2006 at 8:03 pm #189650bobokines
ParticipantRe: hotpoint wd61
Tony,
This is quite an interesting topic. I have worked on Hotpoint machines for nearly 20 years and I have never known a timer skip a heat pause for any other reason than a faulty heater, thermistor, economy button or wiring fault.
I am not doubting your integrity… far from it. I just don’t like module/timer changing as the first line of attack.
Unfortunately, in my experience, many [inexperienced] engineers seem to think along the same line as the customers. … “The timer is the bit that I operate so that must be the faulty component”. As you are well aware, this is more often than not the case.
I would imagine that you get quite a few timers returned for a refund for this very reason.
Bob
September 26, 2006 at 9:40 pm #189651iadom
ModeratorRe: hotpoint wd61
I have also worked on mainly Hotpoint machines for well over 35 years. I do not change a lot of WM hybrid timers, however the most common fault I get is blown tracks due to motor/interlock faults. Almost all of these I repair with a quick solder and a link.
Some years ago there was a fair number of machines sticking on heat and boiling due to control unit failure but that seems to be long in the past. I have changed several hybrid units for ‘no spin’ conditions even though the motor was running.
I have never, ever had a timer skipping the heat phase, when this has occurred it has always been a faulty heater or wiring.
And at 45 plus calls per week for 35 or more years works out at rather a lot of machines. The chances are I would have seen at least one machine skipping a heat pause due to timer failure by now.
That said, because the machine does advance out of the heat phase after a set time when the heater has failed, it does mean that many customers are blissfully unaware of any fault unless they have very heavily soiled laundry.
Jim.
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