Hotpoint WD865 problem.

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  • November 20, 2007 at 8:31 pm #32366
    Laurabally
    Participant

    Hi I have a Hotpoint WD865, less than 6 months old and on Sunday it stopped during a wash/dry cycle and displayed error code F-13. 😕

    I did a quick search as suggested in the sticky but couldn’t come across any suggestions for this model.

    I haven’t registered the WD for the warranty, so not sure if I will be liable for call out charges.

    Also, what do you think will happen if I try to use it for just a wash?

    I have two small children so being without a Washer is a bit of a nightmare 😀

    TIA for any help x x

    November 20, 2007 at 8:57 pm #234807
    franz
    Participant

    Re: Hotpoint WD865 problem.

    Does not matter that you haven’t registered warranty – as long as you have the receipt. -It wont work on wash only as fault will still be detected by module – call out hotpoint and make them suffer.

    Franz

    November 20, 2007 at 10:12 pm #234808
    Laurabally
    Participant

    Re: Hotpoint WD865 problem.

    Thanks Franz.

    Will I still have to pay for a call out though? 😕

    November 20, 2007 at 10:19 pm #234809
    Penguin45
    Participant

    Re: Hotpoint WD865 problem.

    Proof of purchase is enough for them to honour the guarantee, so no you shouldn’t have to pay.

    The call centre will try and sell you an extended warranty when you ring in, though…….

    Penguin45.

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