Hotpoint WD865 WasherDryer leaking from base on dry only!?

[manzaboy]

Hi,

Help would be appreciated on thsi perplexing issue. I have a brand new Hotpoint WD865 WasherDryer (Ultima series) which runs through a wash cycle fine and drains no problem. Then when it goes onto the drying cycle it appears to leak from the base of the machine…

I have checked all hoses and reduced water pressure, levelled feet out, re-checked drainage but still get the problem???

Any ideas anyone??? ❓ 😥

[Dave_Conway]

Re: Hotpoint WD865 WasherDryer leaking from base on dry onl

It sounds like a hose has come off inside to me, possibly during transit.

Call Hotpoint (The Indesit Company) to sort this as it’s new.

A simple problem to resolve hopefully 😀

Dave.

[manzaboy]

Re: Hotpoint WD865 WasherDryer leaking from base on dry onl

Aw I hope so…just got it installed and of course this happened on the first wash!
Just when the hotpoint line had closed…

Just wanted to ask some experts before calling them tomorrow – I gather that if they come out and it’s your mistake they will make you pay for it 😯

[Dave_Conway]

Re: Hotpoint WD865 WasherDryer leaking from base on dry onl

Yes, they will but as long as the external hoses etc are all connected in accordance with the maunfacturers instructions, than you have nothing to worry about 😀

Anything internal is Hotpoint’s problem to resolve.

Dave.

[johnnyj]

Re: Hotpoint WD865 WasherDryer leaking from base on dry onl

I’m a Hotpoint engineer most eng’s let it go and dont chge, if its rubbish in the machine usualy a warning is enough to get them to check the wash after the second taking crap out , i’ll chge on the 3’rd visit, in my book charging for faulty instalation etc will only get customers back if another problem happens and is a machine fault.

[Author]

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