HOTPOINT WDL 520 not drying properly

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  • #349390
    gandh1
    Participant

    Re: HOTPOINT WDL 520 not drying properly

    11 should be the hottest as its the cottons one, i wouldnt say which was hottest to her, as my experience of customers, if they get wind your trying to work out if they are at fault, then they will lie to save face, rather than be honest and accept its their fault.

    other option is to go there as a last call of the day, make sure she has tea and biccys and put a wet couple of towels in, spin them at full speed, then set it to sensor dry dryest setting and chill there. ive had to do that with one customer, would have been utterly dull if it wasnt for sky sports and a 40-something inch plasma he fortunately wanted to show off 🙂

    #349391
    Criscold
    Participant

    Re: HOTPOINT WDL 520 not drying properly

    I had a job for a local letting agency early last year on a IWDE12, tenant was complaining about the same problem and I was unable to find any fault on the first visit. After a couple of weeks I got another request to call again and this time the pump refused to work during the drying cycle although it worked ok on wash. Replaced board with one from EMW and never heard from her again – might be worth having a word with them as they indicated it was a known problem.

    Colin

    #349392
    torxhead
    Participant

    Re: HOTPOINT WDL 520 not drying properly

    thanks for the replies.
    and suggesting the next options i have.

    colin,could you give me more details of emw,
    cheers.

    #349393
    iadom
    Moderator

    Re: HOTPOINT WDL 520 not drying properly

    Google for EMW and scroll down until you find EMW Electronics. 😉

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