hotpoint wf something

[DDSDDS]

right i am booked to call out to a ladys “wf something or other”
she says it was spinning lovely then loud bang all the water came out so she stopped it took all her clothes out and saw a little “dimple” on the inner tub
so she dried her floor tryed again and it works but all the water comes out of the machine
now i assume that a coin has holed it and done this damage
now my question is this the machine is 18 months old and therefore under the hotpoint 5 year warrenty but am i right in assuming hotpoint will not undertake it as the damage is user inflicted also how much will an outer tub be to me so i can fit for her or how much is mhotpoint likely to charge her?

[Martin]

Re: hotpoint wf something

DDSDDS wrote:but am i right in assuming hotpoint will not undertake it as the damage is user inflicted

Correct! it will be fully chargeable and the cost of a tub change has got to be £150 plus (give us the model number for more detailed info on the price of course 😉 )

[DDSDDS]

Re: hotpoint wf something

like i said wf something or other i am out there weds so i will let her know and if she wants to ahead i will get the tub and sort it can i get tub through here? if so any ideas i know i need a mod number but lady just says wf someething or other
honestly you dont take a car to the garage without knowing every last detail why are washers different
i get no end of phone calls that go like this

cust hello is that the washer place
me yes
cust how much to fit a motor on my washer
me what washer is it
cust i dont know its white though

[johnnyj]

Re: hotpoint wf something

Depends most engineers i know would shove in a tub and charge service charge.

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