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We’ve just acquired this machine from a friend (haven’t paid him yet) and I have since realised when we moved it there were no transit bolts attached. Oops.
The drum seems very wobbly – lots of front to back movement if you just put your hand inside the drum and push gently.
On using the machine it makes a loud ‘whumpa whumpa whumpa’ just before and after its spin. It’s ok when there are no clothes in though.On turning it over there are two legs about 6-8″ long (suspension legs?) which stick up from the bottom of the machine, and pivot a bit, they have round holes with rubber bits in the end – should these be attached to the bottom of the drum, and if so is this what’s causing the noise?
I have found on the net a spare part called a damper (plastic peg thing) which I believe is something to do with suspension – perhaps these are missing/broke off in transit and are needed to attach the legs to the drum?If I’m barking up the right tree, please let me know if it’s worth trying to fix -and could a plumber do it? The machine has hardly been used, but hotpoint charge £90 for a call out. Our friend could do with the money and we could do with a cheap nearly new washing machine, if it’s going to be a simple problem to fix.
Thanks in advance for your advice.
Re: Hotpoint WMA 32 – should suspension leg be attached to d
Well the two dampers should be pinned to their respective fixing mounts from the drum to the subframe baseplate. The nylon damper pins are the fixings that attach them into the sockets. I guess in your case one has broken? Or maybe the whole mounting has broken away? 🙁
Re: Hotpoint WMA 32 – should suspension leg be attached to d
Nothing seems ‘broken’ i.e. no jagged edges – Is it possible that both dampers popped out when we were lugging the machine around? It sounds as though I’m on the right track anyway, do you know whether these would be simple to replace?
ThanksRe: Hotpoint WMA 32 – should suspension leg be attached to d
Are the nylon pivot pins broken off then or what ?
Re: Hotpoint WMA 32 – should suspension leg be attached to d
In the sense that there are no ‘pivot pins’ i.e. there’s nothing attaching the legs to the drum, then yes. I didn’t realise there should be any pivot pins until I started googling a bit. The legs I’m talking about look pretty much like this:
Hotpoint Suspension Parts – HPT1603295 on
http://shop.ezee-fix.co.uk/Spare_Parts_ … _1170.htmlat the moment they’re just sticking up from the bottom of the machine, not fixed to anything.
Re: Hotpoint WMA 32 – should suspension leg be attached to d
Hold up a moment!
The suspension legs you show are not from or for your model of machine. Also I fully understand that the suspension legs are not attached to your machine. They should be and should be located sitting neatly in the sockets moulded into the plastic outer drum casing. 😉
What I am trying to establish from you is, is it just the nylon locating/pivot pins that have broken away (leaving the two dampers floating in space) or have those vital tub fixing snapped off??????? 😕
Re: Hotpoint WMA 32 – should suspension leg be attached to d
Don’t worry I haven’t gone off and bought them – they’re the nearest looking thing I could find.
The fixings on the drum look pretty intact, the fixings on the end of the leg look intact, the legs there just isn’t anything joining them together – what I’m trying to establish is was there ever? If yes, can we fix it? is it hard?
you’ve been very helpful so far, don’t give up on me yet!
Re: Hotpoint WMA 32 – should suspension leg be attached to d
What you need then is a ‘Damper Kit’ (2 off them I guess – one each side) Part number 1604302 AND 1603347 (again 2 off) Plastic Damper Peg 😉
Re: Hotpoint WMA 32 – should suspension leg be attached to d
fruitbat wrote:
If I’m barking up the right tree, please let me know if it’s worth trying to fix -and could a plumber do it?
Well seeing as a large number of plumbers can’t even ‘plumb’ correctly why on earth do you think a plumber would be able to repair your washing machine. :rolls: 😆
If you are certain it is a WMA and not a WM then the damper pegs can come adrift on the WMA. Usually the dampers themselves will be fine, You just need a couple of 1603347 damper pegs, although they have been on shortage for a couple of weeks from two suppliers that I use.
It is just possible with a struggle to put them back in from underneath with the machine leant back against a wall or similar. do not attempt to tip the machine upside down under any circumstances.Jim.
Re: Hotpoint WMA 32 – should suspension leg be attached to d
I’m a little unclear as to where these would go – do you fix them in between the legs on the bottom of the machine and the drum, and hence need a pin for each end? Or are you suggesting we replace the existing legs with these ones? The piston-type legs in this picture are not the same as the ones attached to the bottom of our machine – they’re a fixed length, and white, and do look more like the picture I linked to.
Sorry I’m asking lots of questions, but you can’t see how big these parts are from the image., and it doesn’t look as though the gap between the legs we’ve got and the fixings on the drum is very big.
Re: Hotpoint WMA 32 – should suspension leg be attached to d
Do you suppose by any chance it just may be a WM32 and not a WMA32 here Jim? 😕
Re: Hotpoint WMA 32 – should suspension leg be attached to d
My thoughts exactly Martin. If the machine is a WMA then the suspension will look like this one on my machine. You can clearly see the plastic damper peg at the top of the suspension unit.
Jim.
Re: Hotpoint WMA 32 – should suspension leg be attached to d
That’s it Jim – that’s what my legs look like – so we need a couple of plastic pins and a lot of huffing and puffing by the looks of it. I will attempt to convince my OH that it’s worth doing. He’s fairly robust, so should be able to help.
Thanks both for your help. Wish us luck!
Re: Hotpoint WMA 32 – should suspension leg be attached to d
fruitbat wrote:That’s it Jim – that’s what my legs look like
I sincerely hope not, 😯 :snig: 😆
They are only just over £3.00 each ex vat. If you send an e-mail to spares@ukwhitegoods.co.uk we should be able to get them, although as I have already mentioned they do seem to be on shortage ATM.
Jim.
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