Hotpoint WMD740 Ultima Drum Not Spinning

[saintie1]

My newish (~3yr old) has stopped spinning/turning. It has been a wee bit noisy of late but today the clothes came out damp. I noticed the drum would not turn round when I manually turned it to check if there were any socks left stuck on the drum.

I restarted the wash cycle and there are noises of things turning (no doubt the motor) but the drum does not turn. There are no fault codes and the cycle continues as normal until the end abet doing everything else with the drum stationary?

Any help would be greatly appreciated.

[iadom]

Re: Hotpoint WMD740 Ultima

You need to contact Hotpoint/Whirlpool direct.

It sounds like the main bearings have failed which will mean you will need a complete main drum assembly. Your parts are covered for five years, you will only have to pay the labour charge.

[saintie1]

Re: Hotpoint WMD740 Ultima Drum Not Spinning

If it is a main drum assembly is this pretty much the machine knackered? Is it worth fixing?

[iadom]

Re: Hotpoint WMD740 Ultima Drum Not Spinning

Hotpoint’s labour charge is just over £100, where are you going to buy a new machine for that money. 😉

[saintie1]

Re: Hotpoint WMD740 Ultima Drum Not Spinning

What would the charge be if I cannot get it under guarantee, as I cannot find any record of the purchase?

[iadom]

Re: Hotpoint WMD740 Ultima Drum Not Spinning

Don’t worry about that, they may ask for your model and serial number. They can tell it’s age from that.

Unless of course it is over five years old, as a WMD 740 could well be. In that case it would not be economic to repair. 🙁

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